Ashish is a Principal in our North American Insurance practice, based in our Boston office. He has led a varying degree of engagements, with a focus on claims administration, captive management, digital transformation, customer experience and process improvement. In addition, he quarterbacks our Climate & Sustainability platform for Insurers & Asset Managers.
Recent experience includes:
- Led redesign of captive Claims organization for leading North American technology Firm
- Developed end-to-end risk analysis for North American Energy provider
- Conducted buy-side due diligence for multiple Insurtech firms including data aggregators, service providers and claims automation technologies
- Accelerated digital transformation of large North American insurance firm leveraging predictive analytics and machine learning
- Led lean/customer experience transformation for a top 5 global insurer across 55,000 employees in 27 countries
- Oversaw strategic programs for medical claims, call centers, subrogation, and fraud detection at a global insurer
- Supported end to end redesign of Claims customer experience across online and traditional channels for leading insurer
In addition, he brings more than a decade of experience holding executive positions at Liberty Mutual and Aviva Canada, where he has led strategic, analytic, and field functions.
Ashish graduated from Boston College with a degree in Pre-medical studies and History. He holds an MBA and a Master of Information Systems from the Boston University School of Management.