Michael Garrett, MS, CCM, CVE, NCP has more than 30 years of experience in managed care, care/case management, utilization management and review, chronic condition management, health information technology, healthcare quality, and population health management services. Michael has experience working in a range of benefit programs, including self-funded health plans, workers’ compensation, Medicare, Medicaid, government employee plans, and long term disability. At Mercer, Michael works with private and public sector plan sponsors on accountable care organizations, care transformation, healthcare quality, and health innovations LABS. He has served as an author, editor, and contributor on six case/care management books as well as the author of numerous journal articles in the field of care/case management. Michael holds a Bachelor of Arts in psychology from Gonzaga University and a Master of Science in clinical psychology from the University of Idaho. He is a certified case manager, certification vocational evaluator, and a nationally certified psychologist.