Rianna Smith

Associate, Insurance & Asset Management

Rianna is an Associate in the Insurance & Asset Management practice and has hands-on experience within the insurance industry. Based in Chicago, she has deep expertise in the distribution channel for a captive agency system, and has spent time on the frontline in the Claims process to truly understand how customers engage with insurance companies.

Rianna enjoys taking a complicated initiative or process and distilling it into something easier to support large organizations through the change management cycle. Whether it’s developing a new target operating model, modernizing an internal function or establishing a new corporate vision, Rianna appreciates the intricacies of all involved stakeholders and enjoys thinking through program execution and sustainability.

When you understand your firm’s true capabilities, you are positioned for both short-term and long-term success.

While originally a Californian, Rianna now calls the Midwest home and is a proud Northwestern Wildcat. Rianna has an MBA from Kellogg School of Management and a BS in Communication Studies from Northwestern University.