Coronavirus Hub

Healthcare Response

Identifying healthcare challenges and solutions amid increased risk, limited capacity, and delivery model adjustments

Providers

Shifting Gears the Day Florida’s Economy Reopened

Oliver Wyman Health article with BILL Lamoreaux, Chief Executive Officer, IMC Health Medical Centers; from Elise Gonzales, Engagement Manager, Organizational Effectiveness, Health & Life Sciences; Amanda Evison, Partner, Organizational Effectiveness, Health & Life Sciences; and Charlotte Sands, Senior Consultant, Organizational Effectiveness (September 10)

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Empathy at Scale: A COVID-19 Antidote?

Oliver Wyman Health article from Amanda Evison, Partner, Organizational Effectiveness, Health & Life Sciences; Gordon Rudow, Partner, Organizational Effectiveness, Health & Life Sciences; Bruce Hamory, MD, Partner and Chief Medical Officer, Health & Life Sciences; and Elise Gonzales, Engagement Manager, Organizational Effectiveness, Health & Life Sciences (September 10)

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Asia's Digital Hospitals of Tomorrow

Oliver Wyman report discussing the case for change and potential archetypes of the future for Asia's healthcare system (August 18)

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Podcast: Privia Health’s Predictions on Medicine’s Future

Oliver Wyman Health podcast from Tom Robinson, Partner, Health & Life Sciences, Oliver Wyman; with Keith Fernandez, MD, Chief Clinical Officer, Privia Health (August 5)

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When COVID Forced Change, Health Systems Learned These Lessons

Oliver Wyman Health article from Bryce Bach, Principal, Health & Life Sciences; Ran Strul, Principal, Health & Life Sciences; Bruce Hamory, MD, Partner and Chief Medical Officer, Health & Life Sciences; Minoo Javanmardian, PhD, Partner, Health & Life Sciences; and Deirdre Baggot, PhD, RN, Partner, Health & Life Sciences (July 23)

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Robots May Be the Right Prescription for Struggling Nursing Homes

Oliver Wyman Forum Q&A article with Karen Eggleston and Yong Suk Lee, Stanford University professors and researchers at the university’s Shorenstein Asia-Pacific Research Center; from Partha Bose, Partner, Oliver Wyman and a leader of the Oliver Wyman Forum; Jilian Mincer, Managing Editor, Oliver Wyman Forum; and Dan Kleinman, Digital Editor, Oliver Wyman Forum (June 17)

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My NYC Team Was a COVID-19 Epicenter. Here's How We Pulled Through.

Oliver Wyman Health article from Jey-Hong Hwang, General Manager of Food and Nutrition Services, Sodexo Healthcare (June 17)

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Population Health is Now Public Health

Oliver Wyman Health article from Bruce Hamory, MD, Partner and Chief Medical Officer, Health & Life Sciences (June 3)

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Payer-Provider Partnership Trends and Turning Points

Oliver Wyman Health article from Tomas Mikuckis, Partner, Health & Life Sciences; Shyam Vichare, Principal; Zhe Yu, Associate, Health & Life Sciences; and Maria Chen, Senior Consultant (May 28)

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Hotel-Hospital COVID-19 Response Playbook

Oliver Wyman report outlining how to handle hotel-hospital conversions to transform a hotel for both non-clinical and clinical purposes during a crisis (April)

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COVID-19’s Economic Impact for Health Systems

Oliver Wyman article from Minoo Javanmardian, PhD, Partner, Health & Life Sciences; Dan Shellenbarger, Global Head, Provider, Health & Life Sciences; and Ashley Smith, Partner, Health & Life Sciences (April 23)

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The Journey Back From COVID-19

Oliver Wyman Health article from Deirdre Baggot, PhD, RN, Partner, Health & Life Sciences; Bruce Hamory, MD, Partner and Chief Medical Officer, Health & Life Sciences; John Rudoy, PhD, Principal, Health & Life Sciences; and Dan Shellenbarger, Global Head, Provider, Health & Life Sciences (April 23)

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Podcast: We Are All a Firewall During COVID-19

Oliver Wyman Health Podcast and key takeaways from Paul Mee, Partner, Digital and Financial Services, Cyber Platform Lead; and Charlie Hoban, Partner, Health & Life Sciences (April 10)

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What Previous Federal Stimulus Packages Can Teach Providers Navigating This Pandemic

Oliver Wyman article from Ashley Smith, Partner, Health & Life Sciences; and Minoo Javanmardian, PhD, Partner, Health & Life Sciences (April 9)

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COVID-19: Responses & Implications to Healthcare in Asia

Oliver Wyman report on the journey to date in Asia and how leaders have and continue to combat this epidemic (April 3)

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What the New Medicare Waivers Mean for Providers

Oliver Wyman Health article from Jill H. Gordon, Partner, Nixon Peabody; Bruce Hamory, Md, Partner and Chief Medical Officer, Health & Life Sciences; Deirdre Baggot, PhD, Rn, Partner, Health & Life Sciences; and Dan Shellenbarger, Global Head, Provider, Health & Life Sciences (April 2)

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Using Data to Develop Contagion Containment Strategies

Oliver Wyman article from Barrie Wilkinson, Partner; and Helen Leis, Partner, Health & Life Sciences (April 1)

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Infographic: From Prevention to Post-Acute Care

Oliver Wyman Health checklist of solutions developed for each step of the patient pathway (March 31)

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Getting Ready for a Patient Bed Surge

Oliver Wyman article from Bryce Bach, Principal; Minoo Javanmardian, PhD, Partner, Health & Life Sciences; Ran Strul, Principal, Health & Life Sciences; Bruce Hamory, MD, Partner and Chief Medical Officer, Health & Life Sciences; and Deirdre Baggot, PhD, RN, Partner, Health & Life Sciences (March 27)

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How Boards Can Take the Long View During COVID-19

Oliver Wyman article from Deirdre Baggot, PhD, RN, Partner Health & Life Sciences; Bruce Hamory, MD, Partner and Chief Medical Officer, Health & Life Sciences; and John Rudoy, Principal, Health & Life Sciences (March 26)

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Healthcare Workers are Our Scarcest Resource

Oliver Wyman article from Ran Strul, Principal, Health & Life Sciences; and Deirdre Baggot, PhD, RN, Partner, Health & Life Sciences  (March 18)

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COVID-19: Planning for Clinical Care Scenarios

Oliver Wyman blog from Ran Strul, Principal, Health & Life Sciences; Bruce Hamory, Partner and Chief Medical Officer, Health & Life Sciences; Dan Shellenbarger, Global Head, Provider, Health & Life Sciences; Minoo Javanmardian, PhD, Partner, Health & Life Sciences; Bryce Bach, Principal; and Deirdre Baggot, PhD, RN,  Partner, Health & Life Sciences (March 12)

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Hospitals Preparing for COVID-19 Must Ask These Questions

Oliver Wyman blog from Bruce Hamory, MD, Partner and Chief Medical Officer, Health & Life Sciences; and Helen Leis, Partner, Health & Life Sciences (March 11)

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COVID-19: Managing Health System Staffing and Capacity Demands

Oliver Wyman blog from Deirdre Baggot, PhD, RN, Partner, Health & Life Sciences; Dan Shellenbarger, Global Head, Provider, Health & Life Sciences; Bryce Bach, Principal; Bruce Hamory, MD, Partner and Chief Medical Officer, Health & Life Sciences; and Minoo Javanmardian, PhD, Partner, Health & Life Sciences (March 10)

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Payers

Series: Unemployment's Tipping Point and the New Commercial Mix

Oliver Wyman four-part series offering strategic advice and expertise on what healthcare industry stakeholders should do in response to the rapidly evolving novel coronavirus (COVID-19) pandemic (April - August) 

Part 1: Is There a New Normal in Commercial Health Insurance? (April 2) - READ MORE 

Part 2: The Potential New Normal in Insurance Products (April 9) - READ MORE 

Part 3: What a New Member Mix Means for Payers (May 6) - READ MORE

Part 4: The New Normal for Health Coverage (August 19) - READ MORE

Podcast: Predictions on Employer-Led Change

Oliver Wyman Health podcast from Ellen Kelsay, President and CEO, Business Group on Health; and Ashley Smith, Partner, Health & Life Sciences, Oliver Wyman (September 10)

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Foregone But not Forgotten

Oliver Wyman Health article from Kurt Giesa, Practice Leader, Oliver Wyman Actuarial Consulting; and Marc Lambright, FSA, MAAA Senior Principal, Oliver Wyman (August 18)

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Making Good Decisions in Bad Times

Oliver Wyman Health article from Jai Sooklal, Partner, Financial Services, Oliver Wyman; Elizabeth St-onge, Partner, Financial Services, Oliver Wyman; Robin Deutsch, Partner, Financial Services, Oliver Wyman; Amal Rahuman, Principal, Financial Services, Oliver Wyman; and Ashley Smith, Partner, Health & Life Sciences, Oliver Wyman (July 29)

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COVID-19 Is Threatening the Progress of Clinical Trials

BRINK article from Emma Eatwell, Senior Director at Hanover Communications; and Emma Gorton, Senior Director at Hanover Communications (July 21)

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Podcast: Lessons Learned: California Health During COVID-19

The Marsh & McLennan Advantage podcast from Sam Glick, Partner, Oliver Wyman; and Dr. Alice Chen, California Health and Human Services (July 14)

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The Massive Impact of COVID-19 on US Health Care

BRINK article from Christopher Dougherty, Vice President at AXON Communications (July 14)

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Will Smart Containment Save the Economy?

Oliver Wyman Health Q&A article with Helen Leis, Partner, Health & Life Sciences, Oliver Wyman (June 24)

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Q&A: Sodexo Healthcare's COVID-19 Response Leader Makes Sense of the Unknown

Oliver Wyman Health Q&A article with Matthew Walley, Director, Sodexo Healthcare North America (June 16)

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Imagining the World Anew: Iora Health’s COVID-19 Response

Oliver Wyman Health article from Rushika Fernandopulle, Co-Founder and CEO, Iora Health and Member of Oliver Wyman Health Innovation Center's Leaders Alliance (June 2)

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Payer-Provider Partnership Trends and Turning Points

Oliver Wyman Health article from Tomas Mikuckis, Partner, Health & Life Sciences; Shyam Vichare, Principal; Zhe Yu, Associate, Health & Life Sciences; and Maria Chen, Senior Consultant (May 28)

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COVID-19 Unveils a Payer Opportunity

Oliver Wyman Health article from Akshay Jindal, Partner, Health & Life Sciences; Vivian Merker, Partner, Financial Services; Frank Roberts, Principal, Health & Life Sciences; and Amy Zhang, Senior Consultant (May 28)

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Podcast: Leading from the Front Lines: Advice from a Three-Star General

Oliver Wyman Health podcast from Sam Glick, Partner, Health & Life Sciences; speaking with Nadja West, MD, Retired US Army Lieutenant General (May 21)

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Medicare Advantage Strategies for Payers in a Pandemic

Oliver Wyman Health article from Akshay Jindal, Partner, Health & Life Sciences; Amy Zhang, Senior Consultant; Lindsay Knable, Principal, Health & Life Sciences; and Rob Smatlak, Principal, FSA, MAAA (May 7)

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European Healthcare Investment During COVID-19

Oliver Wyman document summarizing six drivers of change seen in European healthcare – three that the coronavirus crisis has specifically raised, and three more which were existing trends that the virus will accelerate (May)

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Payers, Be Bold When Charting Your Financial Future

Oliver Wyman Health article from Akshay Jindal, Partner, Health & Life Sciences; Frank Roberts, Principal, Health & Life Sciences; and Amy Zhang, Senior Consultant (April 30)

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Getting European Health Insurers on the Front Foot During COVID-19

Oliver Wyman article from Fady Khayatt, Partner Insurance; and Sourav Choudhury, Principal Health and Life Sciences (April 14)

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What's Around the Bend for Health Plan Pricing

Oliver Wyman Health article from Martin Graf, Partner, Health & Life Sciences; and Jimmy Lee, Senior Advisor, Health & Life Sciences (April 13)

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Estimating the Impact of COVID-19 on the U.S. Medical (Re)Insurance Market

Guy Carpenter briefing on how COVID-19 may impact the medical (re)insurance market (April 13)

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COVID-19: Insurance Coverage Considerations for Health Care Organizations

Marsh article (April 8)

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Responding to CMS’ New COVID-19 Waivers for Medicare Advantage

Oliver Wyman Health article from Sarah Snider, Principal, Health & Life Sciences, Organizational Effectiveness; Lindsay Knable, Principal, Health & Life Sciences; Scott Ptacek, Senior Advisor, Health & Life Sciences; and Martin Graf, Partner, Health & Life Sciences (April 7)

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Infographic: How COVID-19 Will Impact Payers and Providers

Oliver Wyman Health guide for payers and providers and how COVID-19 will impact operations, finances, and accessibility (April 2)

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For Medicaid Plans, COVID-19 is a Learning Opportunity

Oliver Wyman article from Parie Garg, PHD, Partner, Health & Life Sciences; Rahul Ekbote, Principal, Health & Life Sciences; and Sarah Snider, Principal, Health & Life Sciences, Organizational Effectiveness (March 26)

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Healthcare Payers’ COVID-19 Playbook

Oliver Wyman article from Jim Fields, Global Head, Health Services; and Chris Bernene, Partner, Health & Life Sciences (March 20)

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Patients

The Future of At Home Care Delivery

Oliver Wyman Q&A article from Dan Shellenbarger, Global Head, Provider, Health & Life Sciences; with Niyum Gandhi, CFO, Mount Sinai Health System (May 14)

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When Patients Need COVID-19 Home Care

Oliver Wyman article from Ran Strul, Principal, Health & Life Sciences; and Bruce Hamory, MD, Partner and Chief Medical Officer, Health & Life Sciences (March 18)

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Caring for Our Vulnerable Senior Populations

Oliver Wyman article from Minoo Javanmardian, PhD, Partner, Health & Life Sciences; Ran Strul, Principal, Health & Life Sciences; Deirdre Baggot, PhD, RN, Partner, Health & Life Sciences; Bruce Hamory, MD, Partner and Chief Medical Officer, Health & Life Sciences; and Dan Shellenbarger, Global Head, Provider, Health & Life Sciences (March 18)

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COVID-19: The Patient is the Most Important Member of the Care Team

Oliver Wyman blog from Bruce Hamory, MD, Partner and Chief Medical Officer, Health & Life Sciences; Deirdre Baggot, PhD, RN, Partner, Health & Life Sciences; and Minoo Javanmardian, PhD, Partner, Health & Life Sciences (March 12)

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