Marsh McLennan at Davos

Thriving amid disruption: CEO strategies for transformation

7:00am to 8:30am CET

Executives are navigating a landscape where the promise of growth is intertwined with significant uncertainties, including economic volatility, geopolitical instability, and rapid technological innovation. Despite these challenges, global leaders remain optimistic, actively seeking growth opportunities and transforming their organizations into stronger, more resilient, and human-centric enterprises.

Mercer and the Oliver Wyman Forum will present a dynamic CEO panel discussion featuring leaders from diverse industries who are successfully guiding their organizations through transformative times. They’ll share their insights and strategies for driving growth and value in this complex environment, offering a glimpse into the future of resilient businesses. Following the panel, we’ll present a fireside chat focused on practical strategies to accelerate and implement these transformations by reimagining work and the human experience of work.

Moderators: Ravin Jesuthasan, Global Transformation Leader, Mercer; Ana Kreacic, Chief Knowledge Officer, Oliver Wyman and COO, Oliver Wyman Forum

Speakers: Omar Abbosh, Chief Executive Officer, Pearson; Christophe Catoir, Global President, Adecco and Pontoon; John Doyle, President and Chief Executive Officer, Marsh McLennan; Tanuj Kapilashrami, Chief Strategy and Talent Officer, Standard Chartered Bank; Lynn Martin, President, NYSE Group; Ronald P. O’Hanley, Chairman and Chief Executive Officer, State Street; John Romeo, Chief Executive Officer, Oliver Wyman Forum; Pat Tomlinson, Chief Executive Officer and President, Mercer; Christophe Weber, President and Chief Executive Officer, Takeda

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Charting the future of financial services 

12pm to 1:30pm CET

Investors, executives, and policymakers are all striving to make sense of how the economy and financial sector will evolve. Global growth forecasts are uneven, trade policies are being reassessed, and business models are in a state of flux. In this session, we will explore the broader economic and market implications of these shifting macroeconomic conditions and policies. What do these changes mean for the financial sector? At our exclusive annual financial services luncheon, we will share insights and perspectives on some of the most pivotal debates in finance today.

Speakers: Ted Moynihan, Managing Partner and Global Head of Industries, Oliver Wyman; Huw van Steenis, Vice Chair and Partner, Oliver Wyman

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Living longer, working smarter: Building resilient futures together

7:00am to 8:30am CET

As increased longevity and rapid technological advancements continue to reshape our world, the impact on the workplace and society is profound.

Mercer and Zurich Insurance will host an engaging accredited session that will explore the critical challenges and opportunities arising from these transformative shifts and provide fresh insight on how they can be addressed. Our expert panel will navigate talent shortages, evolving workforce risks, and the imperative to support longer lives and careers. We will share research findings and actionable strategies to enhance both personal and organizational resilience, guiding us toward a sustainable future.

Moderator: Wendy Liu, Chief Executive Officer, Zurich Integrated Benefits & International Life, Zurich Insurance

Speakers: Cynthia Hansen, Managing Director of the Innovation Foundation, Adecco Group; Tanuj Kapilashrami, Chief Strategy & Talent Officer, Standard Chartered Bank; Cara Morton, Chief Executive Officer, Zurich Global Ventures, Zurich Insurance; Pat Tomlinson, Chief Executive Officer and President, Mercer

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Mitigating climate-driven health risks through innovation

7:00am to 9:30am CET

Transforming the resilience and capacity of health systems requires collaborative innovation, creative financing, and advanced risk management and much of the impact could be mitigated through proactive strategies. During the session we will share the importance of clear investment cases, multi-sector collaboration, multilateral funding mechanisms, and public-private partnerships to help address the impact of climate change on health.

Speakers: Pat Tomlinson, President and CEO, Mercer; Oliver Eitelwein, Partner, Health and Life Sciences, Oliver Wyman; Hervé Balzano, President of Health & Benefits, Mercer and Mercer Marsh Benefits; Terry Stone, Managing Partner, Health & Life Sciences, Oliver Wyman

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Capitalizing on private markets growth 

7:00am to 8:30am CET

Justifying the exclusion of private markets from long-term portfolio allocations has become increasingly difficult. Beyond return potential, investors are grappling with the structural impacts of rapid private asset growth on financial markets and balance sheets. We’ll explore the implications of this shift on portfolio allocations, how institutional investors can navigate new risks, and strategies for positioning in the next phase of growth across private market asset classes.

Host: Mick Dempsey, Global President, Investments & Retirement, Mercer 
Moderator: Rich Nuzum, Executive Director, Investments & Global Chief Investment Strategist, Mercer

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AI brings both challenges and opportunities for businesses. It has the power to boost productivity, enhance decision-making, improve client experiences, and transform business models and the work experience. However, it also generates risks that need careful management to ensure security, compliance, the right return on investment, and optimal recovery should a catastrophic loss occur. At Marsh McLennan, we are leading the way in responsible AI adoption and using that experience to advise our clients on how to harness AI's potential to drive innovation, mitigate risks, and achieve growth.

Beyond Davos, join Mercer for deep dive conversations throughout 2025 into the rise and influence of AI in the HR function through our exclusive Generative AI Forum. Take control of your supply chain risk using our AI-powered platform, Sentrisk™, which can help you transform your exposures into business opportunity through best-in-market data capabilities. And with Oliver Wyman Quotient, gain access to strategic AI capabilities and a global team of 300+ data scientists, engineers, and designers, and thousands of industry experts in one place.

The future of work depends on healthy, focused employees, while employee health and well-being influences productivity, safety, business continuity, employer brand, organizational performance, and benefit costs.

Organizations need to keep costs to a minimum and protect the bottom line, while also meeting changing regulations, managing complex risk exposures, and simplifying program administration. Organizations also want to invest in their people — attract and retain the best talent and give employees benefits that truly benefit themselves and loved ones. We understand the importance of balancing both.

Mercer Marsh Benefits helps you access high-quality, accessible, and affordable healthcare globally and locally, and use digital health to engage your employees in a more personalized, social, and convenient way. We can also help you understand how health impacts your employees and your business, and build a roadmap with transformative solutions using proven methodologies and analytical tools.

Climate change and related risks are increasingly influencing the frequency and severity of natural catastrophe perils and losses. At the same time, the shift to a less-polluting, lower-carbon economy is spawning multiple transition risks across diverse industries and geographies.

As the business cases and approaches to climate adaptation and resilience continue to evolve, organizations require trusted partners with the scale, reach, and capabilities needed to mitigate challenges and be successful. You can benefit from Marsh McLennan’s deep understanding of climate-related risks, our integrated approach and innovative solutions, and our vast network of specialists and resources worldwide to assess, manage, and respond to your climate and nature risks more effectively.

Balancing investor risks, returns, and reputational requirements has become an increasingly complex challenge. Investors need to be in a position to make efficient decisions. They therefore need access to the right expertise and resources. That’s why many investors look externally for strategic portfolio management advice, access to manager research, and support with asset allocation and day-to-day operations.

Investors use Mercer’s outsourced investment solutions to address challenges such as: cost pressures, operational inefficiencies, resource constraints, regulatory changes, manager sourcing, access to private market opportunities, impact investing, and integration of environmental, social, and governance (ESG) issues and reporting into portfolios.

We offer research, financial tools, and investment solutions to help you achieve your investment goals. As your outsourced Chief Investment Officer (OCIO), we work as an extension of your team, addressing issues such as investment governance and due diligence. We also cover risk mitigation, sustainability, alternative investments, and cost management. We flex our services to suit your requirements and determine the best way to future-proof your portfolio.

Digital risks continue to rise with technological advances, greater interconnectedness across physical and IT systems, and the rise of malign and sophisticated actors. By building cyber resilience, organizations, industries, governments, and individuals alike help facilitate future innovation and prosperity.

Cyber risk is an enterprise-wide, strategic business exposure that threatens the confidentiality of information, the availability of networks, the integrity of data and systems, and the ability to operate in today’s deeply interconnected economy and society. Organizations should approach managing cyber risk as one team, inclusive of business, security, operational, and risk experts.

Similarly, Marsh McLennan takes an enterprise-wide approach to helping you build cyber resilience in your business, your people, and your strategy. We cover nearly every aspect of cyber risk, empowering you with data and analytics, insights, risk financing, and strategies to act with agility when approaching your current cyber demands, to be proactive in managing new technologies and operational needs, or to respond rapidly when cyber threats emerge. Working together, we can help you, your businesses, and our communities see beyond cyber risk and realize possibility in the digital economy.