Turn Risk Into Resilience

Marsh McLennan @ Davos | Jan 16-20, 2023

WEF Annual Meeting
Cooperation in a Fragmented World
The 2023 World Economic Forum Annual Meeting in Davos convened leaders from government, business and civil society to address the state of the world and discuss priorities for the year ahead. Experts from across our global businesses advanced conversations to help clients and communities find clarity in an uncertain world and expand what is possible - for our health, our climate, our economy and our work. Together, we can shape a more resilient future.
John Doyle, President & CEO, Marsh McLennan:
"We are harnessing our collective expertise, scale and capabilities to help our clients navigate volatile economic, geopolitical and risk landscapes."
On the ground
Dispatch From Davos
Our events at Davos 2023 were designed to spark discussion and action on a range of issues facing business leaders in today's uncertain world. Among other topics, we addressed:

Work’s Great Reboot

Tuesday, January 17
7:00 am CET

Host: Mercer

Join Mercer’s President and CEO, Martine Ferland, and Global Transformation Leader Ravin Jesuthasan — along with a panel of global senior business leaders — to examine how new workforce challenges have highlighted a profound shift in the social contract between employers and employees, calling for a radical reassessment of how we think about work and jobs.  

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A To Gen Z: What Your Business Needs to Know About Generation Z Right Now

Tuesday, January 17
7:00 am CET

Host: Oliver Wyman Forum with The News Movement

This invitation-only, interactive panel discussion, co-hosted by John Romeo, Head of the Oliver Wyman Forum, and Kamal Ahmed, editor-in-chief of The News Movement, will explore the myriad ways Gen Z is impacting and redefining business and society.

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Quiet Quitting and the Meaning of Work

Tuesday, January 17
8:30 am CET

Host: WEF 

Martine Ferland, President and CEO of Mercer, joins a Spotlight panel discussion in the Congress Centre. From quiet quitting to the great resignation, what are the symptoms of a changing relationship between workers and employers and how are businesses managing this transition?

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Financing the Energy Transition

Tuesday, January 17
12:00 pm CET

Host: Oliver Wyman

Climate change is the greatest existential threat of our time. Finance and Energy are at the heart of the solution. We cannot compartmentalize the world into good and bad. To impact climate, Finance must go where the emissions are. Working together to embrace the transition will be critical. In an intimate lunch, we will hear perspectives from our senior leadership panel across Energy, Financial Services and Policymakers on this important topic.

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Turning Climate Risk Into Resilience

Tuesday, January 17
8:00 pm CET

Host: Marsh McLennan

Anne McElvoy, the Executive Editor of The Economist, will be moderating a conversation among our experts on how we can make society and the economy more resilient to the effects of climate change.

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It’s Time for Disruptive Innovation: What the Longevity Economy Means in Practice

Wednesday, January 18
7:00 am CET

Host: Mercer

Martine Ferland, President and CEO of Mercer, and Rich Nuzum, Executive Director, Investments and Global Chief Investment Strategist at Mercer, will explore what a longevity economy means in practice for employers who are trying to win the war for talent and financial service providers who are trying to keep customers, employers and individuals.

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Turning the Tide in NCD Care Through Digital Health and Community Connection

Wednesday, January 18
4:15 pm CET

Host: Mercer

The Digital Health Action Alliance is an initiative exploring models to close the gap in premature deaths from non-communicable diseases. This session, open to registered Annual Meeting 2023 participants and Affiliate badge holders, will highlight this work in curating technological advances that amplify the impact and voice critical to the success in the fight against NCDs: community health workers. A panel of key stakeholders invested in social impact will also discuss their contributions. 

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Consumer Trust in Healthcare

Thursday, January 19
7:00 am CET

Host: Oliver Wyman

We will gather leaders from across the health ecosystem to explore the erosion in trust we’ve seen through the pandemic, the rapidly evolving nature of how information is conveyed and consumed, whom individuals trust, and how they influence (and are influenced by) others in making health decisions. We’ll discuss the new strategies required to build and maintain trust in healthcare, an industry not accustomed to influencers trumping institutions.

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Related reports, insights and commentary delve deeper into our 2023 Davos themes of health, climate, economy and work. Find the latest:


'Embrace Uncertainty': This is What I Learned at Davos 2023

From the US to Europe, energy security and decarbonization are changing the investment narrative.

A -Gen-Z Series

What Business Needs to Know About the Generation Changing Everything

In time Gen Z will redefine politics, the economy, the workplace and much more.

Energy Transition

The Public Sector Can't Finance Net Zero Alone

How the public sector can address market failures and nurture public-private collaboration.

Climate & Sustainability

Davos Should Provide Fresh Impetus for a Green Economy

This year's agenda rightly recognizes need to put current energy and food crises in context of climate change.

Workforce Transformation

What are 'Good Work' Goals and Why Should You Care?

Workforce-centric operations are crucial for organizations to attract and retain talent.


Mercer CFA Institute Global Pension Index 2022

An analysis of challenges and opportunities within 44 retirement income systems.

New Era of Work

Balancing Empathy and Economics

How can we rethink skills and work to become flexible, agile and human-centric?

Digital Health

Combating Premature Deaths From NCDs

A systems-change approach to non-communicable diseases worldwide.

Climate Change

How to Shift From Disaster Recovery to Resilience

Innovations in risk modelling could help mitigate against climate-induced losses.

Meet our delegates and speakers from across the enterprise 
Amy Barnes
Head of Sustainability & Climate Change, Marsh
Amy is responsible for leading Marsh’s global strategy on the development of climate and sustainability-related initiatives for clients, particularly in relation to the impact of a changing physical risk landscape, the improvement of access to capital for green initiatives and efforts to gain a more thorough understanding of climate-related project risk.
Kate Brennan
SVP & General Counsel, Marsh McLennan
Kate leads Marsh McLennan’s global legal, compliance and public affairs function, which supports the Company’s four businesses, Marsh, Guy Carpenter, Mercer and Oliver Wyman. She also leads the Company’s ESG efforts. Kate has held several legal and compliance leadership roles at Marsh McLennan, serving most recently as General Counsel, Marsh LLC. She also served as Deputy General Counsel, Corporate Secretary and Chief Compliance Officer for Marsh McLennan from 2017 to 2021, and prior to that, as General Counsel of Guy Carpenter. Kate currently serves on the Board of the Red Cross of Greater New York.
John Q. Doyle
President & CEO, Marsh McLennan
John is President and CEO of Marsh McLennan. Previously, he served as Group President and Chief Operating Officer, responsible for the strategy and operational objectives of Marsh McLennan’s four global businesses. He joined the firm in 2016 as President of Marsh, then led Marsh as President and CEO from 2017 to 2021. An industry veteran with more than 35 years of management experience, John began his career at AIG, where he held several executive positions. He is a member of the Board of the New York Police and Fire Widows’ and Children’s Benefit Fund, a Trustee of the Inner-City Scholarship Fund, a member of the Board of Overseers of the Maurice R. Greenberg School of Risk Management, Insurance and Actuarial Science at St. John’s University and a former Director of the American Insurance Association.
Martine Ferland
President & CEO, Mercer
Martine is President and Chief Executive Officer of Mercer, a role she assumed in March 2019. She also serves as a Vice Chair of Marsh McLennan. Previously, she was Mercer’s Group President, responsible for leading the firm’s regions and Global Business Solutions. She joined Mercer in 2011 as Retirement Business Leader for the Europe and Pacific region, and has served as Europe and Pacific Region President and Co-President, Global Health. Ms. Ferland began her career as a pension actuary and consultant at Willis Towers Watson, where she spent 25 years and held various leadership positions in Montreal and New York. Ms. Ferland is a Fellow of the Society of Actuaries and of the Canadian Institute of Actuaries.
Lorna Friedman
Senior Partner, Health Transformation, Mercer
Lorna is Senior Partner for Health Transformation and Sustainability at Mercer. She works with many of the world’s most complex and progressive organizations to create sustainable, equitable and affordable health and wellbeing options around the globe. In addition to helping clients with global strategies and design, she has led care management, quality review and network contracting on several continents.
Sam Glick
Global Leader, Health & Life Sciences, Oliver Wyman
Sam is a partner at Oliver Wyman, where he leads the firm’s Health & Life Sciences business globally. Sam’s clients include leading providers, health plans, biotech manufacturers, employers, enablement companies, retailers and venture capital firms. He works collaboratively with their senior executive teams to create the infrastructure required to serve consumers successfully. Through support for activities ranging from organizational design to strategy development to operating model build and new product launch, Sam helps his clients create innovative solutions that provide delightful, affordable, high-quality care, coverage and financing to consumers.
Ravin Jesuthasan
Leader, Transformation Services, Mercer
Ravin is the global leader of Mercer’s Transformation Services business. He is a recognized global thought leader, futurist and bestselling author on the future of work and workforce transformation. He has led multiple research efforts on the global workforce, the emerging digital economy, the rise of artificial intelligence and the transformation of work. Ravin has led numerous research projects for the World Economic Forum, including many of its groundbreaking studies on the transformation of work and the global workforce. He is a regular participant and presenter at the WEF Annual Meeting in Davos and Dalian/Tianjin and is a member of the forum’s Steering Committee on Work and Employment.
Ted Moynihan
Global Head of Industries, Oliver Wyman
Ted is a Partner and Global Head of Financial Services. Prior to this, Ted led Oliver Wyman Financial Services in Europe and served as the Global Head of the Corporate & Institutional Banking Practice. Ted's background is in mathematics and control engineering, which was his specialty for a number of years before joining Oliver Wyman. Ted has concentrated on investment banking strategy, and in recent years has led several bank-wide initiatives for global bulge firms, looking at strategic opportunities across all business lines and reporting regularly directly to the executive committees on a range of issues.
Zuriel Naiker
Risk Management Segment Leader, South Africa, Marsh
Zuriel is the Risk Management Segment Leader for South Africa for Marsh and is a member of the World Economic Forum's Young Global Leaders program. His experience spans a number of years in the financial services industry working with multinational companies to help them build and grow businesses. Prior to joining Marsh, he led the ground-up establishment of an innovative, technology-driven, commercial insurance company for a leading global insurer. He is known as a turn-around strategist and growth engineer and has served as a divisional and NPO board member.
Rich Nuzum
Executive Director, Investments, Mercer
Rich is Executive Director, Investments and Global Chief Investment Strategist for Mercer. He works with some of Mercer’s largest, most sophisticated clients and is accountable for Mercer’s “innovation agenda,” including the creation and development of thought leadership and related products and services across the firm. Over the last 30+ years, Rich has provided investment advice to clients in more than 20 countries, including many of the world’s largest institutional investors. He has also led social security and other long term savings reform projects in five countries and one US state. Rich has led Mercer’s work in several projects with the World Economic Forum, including work related to transformational investment, and to the longevity economy.
John Romeo
Managing Partner & Head, Oliver Wyman Forum
John is a Managing Partner at Oliver Wyman and Head of the Oliver Wyman Forum, the firm’s platform for engaging key business, public policy and societal leaders to act on shared challenges and create positive impact in society. John also founded and continues to lead Oliver Wyman’s Private Capital business, working with leading Private Equity funds and alternative asset managers on business model strategy, deal generation, diligence and value creation. He has over 25 years of consulting experience advising the boards and senior executives of the world’s leading private and public sector organizations on strategy, organizational effectiveness, risk management and M&A.
Nick Studer
President & CEO, Oliver Wyman
Nick is the President and CEO of Oliver Wyman Group and a Vice Chair of Marsh McLennan. Nick has over 20 years of experience consulting in the UK, Continental Europe and North America. He has worked with chief executives and other senior leaders of the world's top companies on topics spanning governance, strategy, financial planning, risk management and public policy & regulatory response. Nick has advised senior government leaders and policy makers on topics of industry competitiveness and stability, and supported the World Economic Forum on the Role of Financial Services in Society.