Marsh at Davos

Tuesday, January 20

How are businesses pursuing growth amid uncertainty, reshaping their workforces, getting real value from AI, and finding new ways to connect with customers? Specialists from Oliver Wyman Forum and Mercer will share insights uncovered in our 300,000 Human Voices project and our Global Talent Trends study, which capture year-over-year perspectives from CEOs, CHROs, investors, and employees. They will reveal what these findings mean for the future of how people work, lead, shop, invest, and stay well. 

Speakers:

John Doyle, President and Chief Executive Officer, Marsh McLennan; 

Ravin Jesuthasan, Global Leader, Transformation Services, Mercer; 

Ana Kreacic, Partner and COO, Oliver Wyman Forum

Tuesday, January 20

A new financial order is emerging amid a complex mix of persistent inflation, mercantile policies, and breathtaking technological experimentation. The expansion of AI promises a productivity revolution, but also carries the risk of a speculative unwind. Meanwhile, governments are pursuing trade derisking strategies that risk fragmenting capital flows. Boundaries are being challenged — between deposits and stablecoins, public and private markets, and banks and private market players. At our exclusive financial services leaders’ lunch, we will explore how institutions can seize new opportunities, adapt their risk models, and refine their competitive positioning as the map of global finance is redrawn.

Speakers:

Anders Nemeth, Managing Partner, Head of Financial Services, Oliver Wyman; 

Huw Van Steenis, Vice-Chair, Partner, Oliver Wyman

Wednesday, January 20

Without a significant reset across the entire healthcare system, global spend could double by 2040, as rising requirements and demographic shifts hit systemic inefficiencies and a constrained clinical workforce. How can we harness the transformative power of AI, humanoid robotics, and system innovation to reset productivity and ensure equitable, high-quality care for all?​ Join our specialists to explore insights from new research that can help guide the global investments, talent shifts, and infrastructure development underway, and still needed, to enable the Great Health Productivity Reset.

Speakers:

Herve Balzano, Global Head, Mercer Marsh Benefits & Health; 

Oliver Eitelwein, Health and Life Sciences Practice, Oliver Wyman; 

Pat Tomlinson, President and CEO, Mercer 

Thursday, January 22

Global economic and technological shifts are redefining traditional asset classifications, placing private markets — long valued for their role as a diversifier — at a crossroads. What do the increasingly blurred lines between public and private markets mean for investors? How might evolving megatrends, including AI, shape opportunities and risks within private market investments? Don’t miss this opportunity to dialogue about the future of private markets when our specialists will be joined by a panel of global institutional investor leaders.

Speakers:

Mick Dempsey, President, Investments & Retirement, Mercer; 

Niall O’Sullivan, Global Solutions CIO, Mercer

Thursday, January 22

Based on a recent Marsh report, the workers essential to powering global markets are often left outside traditional systems of protection. How can innovative financing strengthen workforce health and resilience and address the growing challenges and gaps being faced as a result of rising costs, climate risks, and development funding sources shifts?  This session will explore how blending private, public, and impact capital to build resilient systems can protect workers, thereby securing supply chains, reducing disruption and suffering and unlocking shared value. 

Speakers:

Amy Barnes, Head of Sustainability & Climate Change Strategy, Marsh

The complexities and uncertainties that businesses face in today’s global economic landscape demand a real-time understanding of unfolding events, the ability to extract value from technological advances, the capacity to seize growth opportunities, and responsiveness to customer and employee needs. Marsh’s annual insights into the perspectives of CEOs, CHROs, investors, and employees, along with our advanced tools and tailored financial and risk management strategies, can guide your organization through its regular operational activity, high-stakes decisions, and transformative moments so you can adapt, grow, and thrive.  

Whether tackling technology shifts, enhancing business performance, supporting deal-driven opportunities, or better addressing changing customer demands, Oliver Wyman supports our clients from strategy development to operational implementation in a way that creates sustained value. 

Mercer provides comprehensive services — including work and organization design, AI-impact assessments, skills assessments, skills strategy and program design, workforce strategies, employee listening and engagement, workforce rewards, and change management — equip organizations to turn disruption into opportunity and drive sustainable growth. 

We also provide the means to take control of supply chain risk, using our AI-powered platform, Sentrisk™, which helps organizations transform their exposures into business opportunity through best-in-market data capabilities. And through our insurance and alternative risk solutions, such as captives and parametrics, we help organizations explore protection options beyond what previously might have been possible.  

As the healthcare landscape faces unprecedented challenges — from rising costs and demographic shifts to workforce constraints — the imperative for a transformative reset has never been clearer. Evolving technology, from AI to robotics to system innovations, holds out great promise for resetting productivity, developing healthier workplaces, and ensuring more equitable healthcare for all. To do so, organizations should target and balance investments in their operations, people, and benefits program administration. Working with Marsh, you can navigate the complexities of this new era and leverage the Great Health Productivity Reset for business success and workforce vitality.   

Oliver Wyman partners with payers, providers, life sciences organizations, and pharmacy services companies to translate business model advancements into real operational and performance transformation — redesigning processes, optimizing resource deployment, and integrating AI capabilities to unlock sustainable productivity gains, elevate service quality, and enable competitive advantage in a rapidly evolving healthcare ecosystem. 

Mercer Marsh Benefits enables clients to navigate the costs and complexities of managing people-related risks by delivering strategic advisory expertise and leveraging a cutting-edge digital ecosystem. We empower executives to future-proof their health and benefits programs by enhancing productivity, optimizing costs, and ensuring equitable, high-quality care for every employee.

The investment landscape is becoming increasingly defined by macroeconomic uncertainty. This has made balancing risks, returns, and reputational requirements within investment portfolios a complex challenge. Undoubtedly, this is also sharpening the focus on diversification as a key tool in achieving greater long-term portfolio resilience. 

Every investor is unique and faces their own set of challenges. Having a trusted partner to help you navigate complexity can help position your portfolio to reach its full potential. But partnership goes beyond just sharing ideas. That’s why many investors look to Mercer to build resilient, more agile portfolios to fit their individual governance and investment needs.  

Mercer does this by combining our direct investing capabilities with highly rated allocation strategies from across the asset management industry. The result is the ability to fully customize portfolios for our institutional investor clients — based on their specific goals and underpinned by our deep knowledge of the global investment universe, and our capabilities across research, advice, and solutions. Discover how we can help you build agile portfolios for dynamic markets, and join our in-person Global Investment Forums to discuss the big themes shaping markets and investment practices. 

The financial services landscape is rapidly evolving. The rise of AI promises to revolutionize productivity, yet brings new risks and uncertainties. At the same time, governments are implementing trade derisking strategies that could reshape global capital flows, while traditional boundaries between currency and asset types, markets, and financial players are increasingly blurred. As these forces reshape the industry, Marsh is uniquely positioned to help banking and financial services companies navigate this new terrain.

Oliver Wyman’s Banking and Financial Services practice helps the world’s leading financial institutions navigate complexities across the shifting economic, regulatory, and business landscape. We help our clients seize new opportunities, adapt their risk models, and refine their competitive positioning as the map of global finance is redrawn. Underpinned by advanced analytics, a deep understanding of regulatory frameworks, and extensive AI expertise, clients seek our advice and support around a range of complex issues like digital transformation, finance and risk strategies, and operational excellence with a focus on driving growth, efficiency, and resilience.