Mercer and Oliver Wyman release 2024 Global Insurance Investment Survey
Unity insurance facility expanded to cover all shipping to and from Ukrainian ports
Marsh McLennan appoints David Liston US and Canada Chief Commercial Officer
Marsh McLennan Announces Pricing of $1,000,000,000 Senior Notes Offering
Building a Climate Resilient Future
We share how the global insurance industry can adapt to climate change, seize opportunity, and build a climate-resilient future.
Marsh McLennan Develops New Generative AI Tool
Marsh McLennan names Pat Tomlinson President of Mercer
Marsh McLennan Honored for Broking Innovation of the Year
Marsh McLennan Announces Pricing of $1.6 Billion Senior Notes Offering
Climate resilience: 5 steps to strengthen supply chains
In today’s interconnected and volatile world, supply chain risks are on the rise.
Marsh McLennan Receives Department of Defense Employer Awards
Marsh McLennan to Work With Ukrainian Government to Unlock Access to Global Insurance Market
Cybersecurity best practices every business should follow
Cyberattacks are becoming more frequent and dangerous, as such cybersecurity needs to be front of mind for company executives.
Hafize Gaye Erkan Resigns from Marsh McLennan Board of Directors
Preparing for the New Digital Operational Resilience Rules
While DORA is still an evolving standard, the direction of travel from the regulator is clear and requires a fundamental mindset shift across institutions.
Cybersecurity is an Organization-wide Responsibility
While technical IT teams have a crucial role in the development and design of robust and secure corporate networks, responsibility for cybersecurity must expand to include senior executives across the entire organisation. That means embedding security protocols into every function — from procurement to finance to sales — to ensure there is a company-wide “playbook” for responding to breaches.
Managing Evolving Cybersecurity Risks
Experts discuss findings and best practices from The State of Cyber Resilience report — a collaboration between Marsh and Microsoft.
Changes in Cyber Landscape
Erica Davis describes significant progress in cybersecurity protocols while emphasizing how businesses still need to remain vigilant and resilient
Captive Insurers Provide Alternative for Risk Financing
The ongoing changes in technology and digitization combined with the ability of cyber bad actors to keep pace means that cyber risk can be expected to be volatile for the foreseeable future. Using a captive insurer or cell as part of your cyber risk finance strategy can help set a steady course no matter the commercial market conditions.
3 Risk Priorities for Tech Companies
Today’s economic landscape is forcing many tech companies to reset their priorities. As they do so, they should focus on embedding strong risk management actions that help them remain competitive and allow them to focus on growth.
Confidence in cyber mitigations by managing digitization
While 76% of respondents feel their organization is addressing cybersecurity risk, only 44% report having effective policies, controls and support systems
Regulation and the insurability of digital assets
As the digital asset ecosystem develops, it is imperative it is able to transfer risk efficiently to allow for further innovation and growth.
Talent in a tight labor market: imperatives for HR leaders
This year has witnessed a dramatic alignment of HR priorities compared to 2022, with a greater consensus among HR leaders globally on the top priority.
Tech Companies Are Resetting Their Priorities
The economic slowdown has threatened the tremendous growth experienced by the tech industry over recent years. In this episode of the Risk in Context podcast, Tom Quigley and Larry Liu discuss the challenges and opportunities that technology companies are facing and how they are adapting to continue growing.
The Path Forward For Digital Assets and Crypto in 2023
Despite the collapse of FTX in November 2022, digital assets continue to show real promise and there is innovation continuing in most areas across the digital asset ecosystem. This paper explores how this will play out in 2023 and beyond.
Groundbreaking Research From Marsh McLennan Reveals Direct Link Between Key Cybersecurity Controls and Reduced Cyber Risk
Employee Benefits and Technology Trends Report
Employee benefits programs — and the teams that deliver, manage, and report on them — have been thrust into the spotlight, with increased C-suite attention. However, organizations still have significant work to do when it comes to maximizing their use of data and analytics.
Assessing Cyber Implications for Future Medical Technology
Technology is fundamentally altering the way medical interactions and processes are conducted. It is critical during this evolution that the cyber and technology insurance industry ensures it is keeping pace with both the technological progression and the concurrent threats it presents.
Manage AI Bias Instead of Trying To Eliminate It
Businesses and governments must face an uncomfortable truth: Artificial intelligence is hopelessly and inherently biased.
Triggering Change: Parametric solutions
Marsh McLennan experts discuss how parametric insurance can help build resilience to escalating climate risks and socioeconomic impacts
Extending the application of parametric solutions
Advancements in technology are fueling innovations in parametric solutions to close protection gaps, support socioeconomic goals, and protect against drivers
Risk in Context: Managing catastrophe risk via insurance
To manage the risks presented by natural catastrophes, it's vital that risk professionals understand their insurance options
Parametric solutions for tropical cyclones and wildfires
Guy Carpenter's StormGrid and FireCell are proprietary engines to design high-resolution parametric tropical cyclone and wildfire solutions
Using parametric solutions to help close the flood protection gap
In his testimony to the US House of Representatives, Guy Carpenter's Julian Enoizi shares how parametrics and community-based insurance can help address the flood protection gap
Insuring Against Wildfire Risks
Guy Carpenter's Guillermo Franco and Marsh McLennan's Sydney Hedberg on how parametric solutions can help to address insurance protection gaps
Marsh McLennan appoints Judith Hartmann and Ray G. Young to its Board of Directors
Responding to economic shocks and talent shortages
Navigating the trifecta of inflation, recession and a tight labor market.
Returning Injured Workers to Health
Companies can cope with the growing workforce shortage by focusing on the health of their injured workers in a timely manner.
Employer support for women's health gaps and opportunities
Despite some progress, gender disparities in pay and career advancement persist and this has a trickle-down effect on healthcare affordability for women.
Putting people at the heart of change
In an Oliver Wyman TrueView-conducted survey of 1,300 people across 26 roles, only 23% of leaders identified that they were committed to the organization’s change initiatives.
The board’s role in ensuring equity within organizations
Mercer has identified critical focus areas to help employers develop a clear, comprehensive, and impactful road map for closing gaps for Black employees.
Strategic workforce as a competitive advantage
Few apply the same diligence to ensuring their workforce is appropriately organized, sized, and equipped with the digital skills to deliver effectively.
Future-proofing businesses through development finance
Insights from a recent workshop exploring the role of development finance institutions in future-proofing small and midsize enterprises
Supply chain strategies
Businesses have been facing shocks on multiple fronts these days, from COVID-19 and inflation to the conflict in Ukraine and other escalating geopolitical tensions. COVID and the Russian invasion of Ukraine particularly turned global supply chains upside down and intensified disenchantment with the trend toward globalization that has dominated world commerce for decades.
Can Businesses Successfully Navigate Economic Uncertainty?
Businesses need to ignore the conflicting news and focus on the basics: employees, customers and scenario planning.
Healthcare CEO Agenda for 2023
The healthcare industry is looking for bold mission-oriented leaders who can capitalize on opportunities to have dramatic impact on healthcare delivery.
How to Optimize Your Investments in Preventative Care
Employers play a critical role in improving the health and well-being of their employees, through thoughtful investment into preventive care.
Climate change
A shift from post-disaster recovery to prevention, resilience and risk reduction needs investment to save lives, livelihoods and money, and protect against damages.
To Achieve Resilience at the National Level
Each crisis is one with different characteristics, each one with far-reaching and often interconnected reverberations, each one with compounding and cumulative effects. And each one illustrating the need not just for a “whole-of-government” response in sovereign states but for a “whole-of-society” response.
Driving Tangible Resilience Improvements
Strengthening operational resilience is a major priority for boards, executive, and regultors
Is the Metaverse dying already?
Recent news and uncertainty in big tech coupled with low engagement on virtual platforms has led to many questioning the future of the metaverse
Marsh McLennan Appoints New International and US and Canada Leaders to Deliver Greater Client Impact
Recession’s health repercussions
This article explores how recessions impact health and inhibit system resilience
Cybersecurity is an organization-wide responsibility
Although digital technologies have made society, government, and business more efficient and innovative, they have also made our personal data increasingly vulnerable to theft and attack.
Realizing the promise of AI in banking
Lessons from the trailblazers
How AI is changing the way we think about risk
The advantages of AI have become apparent, and no one can afford to be left behind in its uptake. Many institutions cite lack of confidence in governance as a barrier to their uptake of AI, and AI risk is gaining an increasing focus from governments, regulators and the media, despite no real consensus on what AI or AI risk is.
War exclusions in the context of cyber operations
In the last several years, reinsurance and insurance markets have grappled with the meaning of the war exclusion in the context of cyberattacks (or more broadly “cyber operations”).
Why Your Assumptions About the FTX Collapse May Be Wrong
On Friday, November 11th, cryptocurrency exchange FTX Trading Limited (“FTX”) and its sister cryptocurrency trading firm Alameda Research (“Alameda”) filed for Chapter 11 bankruptcy.
The growing risks lurking under the sea
Critical communication cables are vulnerable to attack
COP15: Is "Nature" the new "Climate"?
The scale of nature loss has reached unprecedented levels — and nature-related risks are material to businesses. In response, global commitments to tackle environmental degradation are increasing. With the COP15 biodiversity conference currently underway, Swenja Surminski, Managing Director of Climate and Sustainability at Marsh McLennan Advantage, chats with experts across the fields of climate, finance and risk about why the global effort to halt biodiversity loss is so important for business
Measuring and Managing Bank Climate Emissions
With global emissions targets set for 2050 and interim targets set for 2030, operationalization of activities to meet these targets will require banks to develop a number of new capabilities. These capabilities can be categorized into 4 main areas: new measurement, new reporting, new decision making and portfolio steering and new supporting operating models
The Nature and Insurance Nexus
As nature-related risks evolve and accelerate, it is critical that we transform the relationship between companies, societies, and the natural world
Narrowing the Protection Gap
As climate change continues to intensify, the number of severity of catastrophes is projected to increase. Disaster risk financing and public-private partnerships can open new opportunities to unlock risk capital and expand risk transfer solutions to tackle the rising impacts of climate change
Risk in Context: Key learnings from COP27
In this episode of the Risk In Context podcast series, Marsh experts who were present at COP27 discuss their main learnings and actions that risk professionals, boards, and C-level executives should be considering in the journey to mitigate the impacts of climate change
Finance pivots from risks to opportunities at COP27
COP27 focused on actioning key financial commitments. Energy security, enhanced data and voluntary carbon markets will all feed into actioning financial strategies discussed at COP27. Investors and financial institutions need to find the opportunities and navigate the risks a complex energy transition and changing world presents
Monte Carlo Rendez-Vous
Representatives from Guy Carpenter address how the cyber market has transitioned as risk potentials have shifted
Interconnectors in the UK: Securing a net zero future
Interconnectors will play a critical role in securing green energy targets and electricity supply; this article presents the benefits and challenges involved.
How Will Web3 Impact the Future of Work?
Web3, or the decentralized web, has the power to reimagine how human communities, businesses, and labor, get organized
Want to Attract Top Tech Talent? Prioritize Their Needs
As the talent market continues to grow, companies must revisit their employee value proposition in order to attract top tech talent
Inflation: The impact on the construction sector
How can construction companies navigate the rising pressure of inflation as supply chain disruptions, workforce shortages, and geopolitical tension put pressure on costs?
The Metaverse: A User's Guide for Brands
Companies should start conceptualizing for the Metaverse now, to ensure they catch the bus
Four Retention Strategies to Avoid Tech Talent Turnover
As tech roles touch almost every part of a business today, having the right retention strategies to combat rates of turnover is crucial
Tackling the Automation Challenge
The goal of full warehouse automation might soon be in sight, although there are challenges to the road ahead
Disruptive Technologies Demand a Disruptive Cyber Response
Collaboration around a Zero Trust model and innovating with defense in mind hold the key to greater security
Hydrogen in the UK: Increasing insurability of a project
As the UK grows its commitment to hydrogen fuels, developers will need to understand and insure the risks involved in hydrogen production projects.
Increase Confidence in Cyber Mitigations
HR needs a seat at the table to manage cybersecurity risks associated with accelerated deployment of digital solutions
Super Apps Fuelling Asia's $308 Billion Mobility Share
Super apps will account for 91% of growth in Asia's booming mobility sector, which is larger than that of North America's and Europe's combined
Employee Mental Health: Impact the Workplace Part 2
Digital tools can augment and extend traditional support for mental health
The Latest Talent Trend: Boomeranging
People have returned from the Great Resignation. Employers can do more to welcome them back.
The #MeToo Movement is Still Impacting Workplace Culture
How has the #MeToo movement impacted the post-pandemic claims landscape?
What We Now Know About Long COVID – And What To Do About It
Economic Conditions Reshape Private Equity Deal Making
Despite a slowdown in deal making, pharmaceuticals and healthtech continue to get attention from investors.
Pharma's Opportunity to Impact Health Equity
Pharmaceutical companies are uniquely positioned to impact health equity. It must become a corporate priority and engrained in the product life cycle
Health Equity is a Business and Moral Imperative
The message from state and federal regulators is clear: Addressing health equity is no longer a choice for insurers, it is a part of doing business with Medicare and Medicaid
Marsh McLennan @ Davos 2023
Turn risk into resilience
Strategic Commodity Access Challenges for G20 Economies
Accelerating the transition: From commitment to action
Perspectives from Marsh McLennan experts on the decarbonization of businesses and energy systems.
Insuring Offshore Windfarms: Challenges and new solutions
Offshore wind farms play a major role in greening energy systems. The biggest insurance challenges are assessing natural catastrophe risk and identifying the best risk transfer solutions.
Climate Litigation
The number of climate change-related litigation cases has more than doubled since 2015
Sustainable Underwriting
Underwriters need to consider how and what emissions to measure, and how to decarbonize their portfolios. This piece explores how to achieve these goals while protecting profitability.
Green vs. Blue Hydrogen
Producing low-carbon hydrogen at competitive costs is one of the key factors in getting to net-zero emissions
Climate change impacts on low-carbon energy generation
Decarbonizing energy systems is essential for achieving net zero
Getting Going: Breaking through barriers to climate action
Corporate climate practitioners from a range of sectors share their progress and challenges in their net-zero journey. This report offers insights from over 100 corporations on how companies can translate their commitments into climate action.
Recharging the transition
A critical challenge in the energy transition process is modulation
Missing the Mark
This report uses CDP’s latest temperature ratings to assess whether current corporate emissions reduction targets are ambitious enough to meet the Paris Agreement’s 1.5°C goal
Building Rooftop Solar PVs: Risks and Rewards
With buildings and construction accounting for around 40% of global carbon emissions, there is increasing pressure to decarbonise the real estate arena
Closing the investment gap
Private finance is not in a position to mobilize capital at the scale and speed required for industrial decarbonization. This perspective provides an overview of the policies needed to close this gap.
Environmental and Cyber Risks Overshadowed by Short-Term Economic Concerns for G20 Business Leaders
Global risks for businesses – country-level perceptions
2022 Executive Opinion Survey
2022 Marsh McLennan Semi-annual Cyber Handbook
Features perspectives from business leaders across Marsh McLennan who routinely help clients become more resilient in managing cyber risk
Best practices for cyber incident readiness
Highlights best practices for organizations looking to build and test an effective cyber incident response plan.
Marsh McLennan Announces Pricing of $1 Billion Senior Notes Offering
Will Web3 reinvent insurance?
The Web3 economy is under-insured and has huge potential for future growth. Insurers can leverage Web3 to create new business models.
The Cybersecurity readiness podcast
Discusses the coverage, assessment of cyber risks, state of the market, re-insurance mechanisms, and how to approach cyber insurance-related decisions.
A cyber continuum
A sustainable cyber insurance market requires transparency. The underwriting process demands buyers to demonstrate resiliency to sophisticated threats.
Your organization may be an attractive cyberattack target
Discusses how leaders can practice operational resilience as cybersecurity threats in healthcare become more prevalent
Risk in Context: Understanding the metaverse
As connectivity continues to improve and already pervasive technology becomes faster and more efficient, companies are exploring the opportunities that exist within the metaverse
Marsh McLennan Reports Third Quarter 2022 Results
Is a 4-Day Workweek the Cure for Burnout?
Flexible working practices are now calling into question how effective and sustainable work practices are
Managing benefit plans in an era of soaring inflation
Organizations face unprecedented challenges in addressing the impact of rising inflation
How to Attract and Retain Workers with 'Shadow Boards'
'Shadow boards', a representative group of non-executives, can help organizations modernize worker retention and engagement
How to Optimize the Tech Talent in Your Organization
The number of skilled software developers will almost double from now until 2030- how can companies continue to best support them?
Marsh McLennan Announces John Q. Doyle to Succeed Daniel S. Glaser as President and Chief Executive Officer
How Resilient Is Your Business to Nature Loss?
The consequences of environmental degradation on businesses are wide-ranging
Embracing Nature
This report outlines the importance of the nature agenda and the different risks that companies face. In light of a tightening regulatory agenda, and opportunities presented by the emerging TNFD guidelines, the report identifies ways forward on risk assessment, governance, strategy and investment.
Strategic Role of Treasury Survey
Highlighted findings from the 2022 AFP Strategic Role of Treasury Survey Report, prepared by the Association for Financial Professionals with support from Marsh McLennan
AI in Life Sciences: An Evolving Risk Landscape
While AI yields tremendous benefits, the technological risks are wide-ranging and complex. This article examines the key risks – and measures to counter them.
Creating the Digitally-Enabled Doctor
Overcoming barriers, and forging early wins, is vital to truly leverage the power of digital health.
Artificial Intelligence: life sciences value chain
After years of caution, the life sciences industry is embracing AI innovation and its wealth of opportunities.
Why don't we treat mental health like we do physical health?
A silver lining in the cloud of the COVID-19 pandemic has been greater awareness of how common and treatable behavioral health conditions are.
Is your employee value proposition still relevant?
Attracting & retaining talent in a post-pandemic world
Advocating for senior living: ASHA and Argentum
Tara Clayton welcomes Argentum President and CEO, James Balda and ASHA President and CEO, Dave Schless, to the show to discuss industry advocacy, workforce issues, and how the government can make long-term care financially accessible for more Americans.
Healthcare Workers Moving to Gig Work in Record Numbers
Burnt out & traumatized, frontline workers are moving to gig work or leaving healthcare altogether. This discussion covers the severe burnout of healthcare works across the healthcare continuum.
Leading the people function
Balancing the needs of employees and of a business’s strategic goals, so as to reach a golden mean, lies at the heart of a CPO’s role.
Marsh McLennan Calls on Industry to Amplify Potential of Future Market Leaders
More Frequent Wildfires Could Drive Up the Cost of Insurance
Parametric risk transfer is helping the public and private sector find new options to complement their traditional indemnity coverage
Marsh McLennan Creates New Senior Leadership Positions
Three Areas Where AI Will Boost Your Competitive Advantage
Companies can utilize AI to sharpen predictions, boost efficiencies, and optimize the real-time pricing or stock control of their products
NFTs: Insights to Capitalize on a Multibillion-Dollar Market
Non-fungible tokens (NFTs) represent a multibillion dollar market. Globally, NFT transactions totaled more than $17 billion in 2021, marking a 21,350% increase from ~$82.5 million in 2020
Cyber Disaster Risks Are Mounting
With the Russian invasion of Ukraine and other ever-present the criminal and terrorist threat actors, the risk of a cyber disaster is mounting
Why the Cybersecurity of the .1% Is Relevant to You
The 0.1% are particularly rich targets for cybercriminals and hackers, but their strategies for deterring hackers hold lessons for all of us
Risk in Context: The Evolving Threat of Ransomware
Marsh McLennan experts shed light on how ransomware attacks are changing, what businesses can do to understand the nature of these risks, and more.
Employee Benefits and Technology Trends Report
A digital-first approach to employee benefits in a post-pandemic world
Mitigating the Impact of Inflation on Construction Projects
Experts discuss the impact of inflation on the construction industry and explore how companies can adapt insurance requirements in a turbulent economic cycle.
The Insurability of Modern Methods of Construction
MMC techniques have the potential to revolutionize the construction industry, but uptake could be hindered in the UK by insurance companies’ risk appetites.
Litigious Issues for Contractors in the Post-COVID Era
As the construction industry looks to improve its ESG performance, it is paramount to rethink cost structures and identify emerging drivers of litigation
Diversity and Inclusion in Construction
This series of short videos captures industry leaders discussing successes, challenges and opportunities for contractors’ D&I agendas.
Marsh McLennan Re-elects Board of Directors During 2022 Stockholders’ Meeting
Dr. Swenja Surminski Joins Marsh McLennan as Managing Director of Climate and Sustainability
Workforce Insights for the Construction Industry
Based on the 2022 Mercer Global Talent Trends Report, this analysis offers key sector-specific trends, figures, and outlooks for the construction industry.
Cyber Risk for Vehicles
The fast-paced evolution of vehicle automation has the potential to give rise to an increased number of cyber incidents.
Risk in Context: Cyber incident management best practices
How organizations can build effective cyber incident management plans and the actions they can take before, during, and after an attack.
Countering Cyber Threats in a Time of Conflict
A heightened risk of cyberattack demands that governments, corporates, and banks intensify collaboration to strengthen defenses.
The Cybersecurity Playbook for 2022 and Beyond
Recognize the pervasiveness of the threat and overhaul operations and culture to strengthen preparedness and resiliency.
4 Ways Regulators Must Keep Up With the Digital Economy
Governments must learn how to regulate digital industries without stifling innovation.
DOL urged to give retirement plans cybersecurity guidance
A Government Accountability Office report urges the Department of Labor to issue guidance to help defined contribution plans guard against cyber threats.
Mistrust Is the CO2 of the Digital Economy
Companies and regulators must enhance privacy and transparency around data handling to rebuild consumer trust.
From Celent: Tech Giants and Insurance
Marsh McLennan Reports First Quarter 2022 Results
Dependency challenges to new European energy ambitions
Dependency challenges to new European energy ambitions
Decarbonizing Steel
Because steel is a basic building block of the global economy, it factors into the production and operations of most industries.
The Climate Action Navigator
We must cut emissions by half this decade to avoid irreversible effects of climate change. This navigator can show business and policy leaders how to do it.
Three Questions Directors can Ask about Net-Zero Transitions
Companies are increasingly under pressure to disclose their plans to transition to net-zero. Directors and management must approach climate change with a risk mindset.
Is the GCC Ready to Embrace Sustainable Finanace?
GCC financial sectors may have a steeper hill to climb in achieving targets given the carbon-heavy nature of the economies in the region.
How Women can Help Companies Solve the Climate Crisis
Companies pursuing gender-equitable climate initiatives will be in a better position to do business in a net zero economy.
Climate and Compliance
Financial institutions have an important role to play in mobilizing resources for investments in climate mitigation.
Reflections from COP26 for the Financial Sector
The Finance industry made significant strides at COP26. Building on this momentum, this report summarises multiple key developments and its wider implications for financial institutions.
Commodities and the Sustainability Transition
The need for developing a sustainable supply chain — in line with environmental, social, and governance (ESG) values — has become a prominent topic for commodity traders in discussions with their banks, funders, and insurers.
Three Ways for Companies to Achieve Net Zero and Stay Profit
Transitioning to net zero is a daunting task but it can be achieved in a manner that remains profitable.
FEMA Could Be America’s Climate Adaptation Agency
A formal designation of FEMA as the federal adaptation agency for the United States can help in coordination efforts to meet the country's climate goals.
How CEOs Can Respond to the 'Code Red' of the Climate Crisis
The climate crisis is a "code red" for humanity. Organizations, especially at the C-Suite level, are well-poised to make change via visions of a low-carbon future.
Beyond COP26: A Critical Decade for Climate Change
Countries have made key pledges for climate action at COP26; this is a summary of the progress made on the four pillars of COP26.
Marsh McLennan Charts a Path to Net-Zero Across its Operations by 2050 | Issues Second Annual ESG Report: Accelerating Impact
Issues Second Annual ESG Report: Accelerating Impact
Marsh McLennan Names Mikhail Vanyo General Counsel of Marsh
A Cyber Continuum
This note offers analysis, insights, and ideas supporting a productive way forward for stakeholders regarding new cyber insurance policy exclusion language related to war, cyber war, cyber operations, and concerns pertaining to catastrophic risk.
The Cybersecurity Playbook for 2022 and Beyond
This playbook shows how good cybersecurity looks like today and how that can reduce the threat of cyber risk to a manageable level.
Cyber RIsk for Vehicles
Guy Carpenter’s briefing, Cyber Risk for Vehicles, outlines the technological capabilities characteristic in today’s high-tech cars and the potential risks in
Ethisphere Announces Marsh McLennan as One of the 2022 World's Most Ethical Companies
Marsh McLennan Appoints Katherine J. Brennan Senior Vice President and General Counsel | Peter J. Beshar departs to serve as General Counsel of the U.S. Department of the Air Force
Peter J. Beshar departs to serve as General Counsel of the U.S. Department of the Air Force
Evolving for the New Shape of Work
David Henderson Group CHRO at Zurich Insurance joins Kate Bravery to discuss how the future of work has shifted during the pandemic.
A Revitalized Vision for DEI
A discussion of Mercer and WEF’s new paper, which examines the impact of this disruption on strategies for diversity, equity and inclusion.
Embrace New Ways of Working
Explore the lessons and shifts in employer-employee relations in the wake of the pandemic.
Marsh McLennan Appoints Hafize Gaye Erkan to Its Board of Directors
Digital Health: The Next Chapter
Digital technologies are transforming healthcare, just as they have reshaped many other industries.
Marsh McLennan Appoints Moreland Murray Chief Inclusion and Diversity Officer
Global Risks Report 2022: Worlds Apart
The 17th edition of the report unpacks some of the critical global tensions that may worsen the pandemic’s cascading impacts.
Quantifying Insurance Benefits of a Nature-Based Approach
Faced with growing wildfire impacts around the world, communities are looking for innovative approaches to reduce the occurrence and impacts of wildfire.
Marsh McLennan Appoints Francis Bouchard Managing Director of Climate
Marsh McLennan Announces Pricing Of $750 Million Senior Notes Offering
Marsh McLennan Appoints John Doyle Group President and Chief Operating Officer
Martin South named President and CEO of Marsh. Dean Klisura named President and CEO of Guy Carpenter.
The Age of Intangibles / Cyber
Talks about how the changing nature of risk is tied to the increasing proportion of intangible risk. Discusses some hurdles faced by the insurance industry in this landscape, and how to develop a robust cyber risk transfer market.
Growing Cyber Threat Demands a United Response
Reviews recent cyber events with a focus on the scale of the incursion and the need for a unified, coordinated response.
Why Businesses and Government Must Fight Cyber Threats
Explains four ways in which businesses and governments can join forces in the battle for cybersecurity.
Avoiding Response Paralysis as Ransomware Attacks Mature
How to avoid response paralysis as ransomware attacks on organizations increase and mature.
How to Protect Vital Infrastructure From Cyberattacks
Details ways in which companies can prepare their vital infrastructure from cyber-attacks
Building Resilience Within Digital Supply Chains
Discusses how companies can build resilience within their increasingly digital supply chains.
AI Could Be As Harmful As It Is Helpful — Depending on How
Examines the following questions related to increasing AI deployment by businesses: what risks will companies face? How might they mitigate such risks? What else should business leaders take into consideration?
Turning Health Risk Into Value
As the coronavirus pandemic continues to disrupt day-to-day life globally, its impact on mental health endures, creating risk not just for individuals but also for the organizations that employ them.
Marsh McLennan Launches Global Cyber Risk Analytics Center
Lumber Prices Are Falling, but Risks Remain for the Construc
The U.S. construction industry may have heaved a sigh of relief when lumber prices started dropping dramatically in June, after hitting an all-time high in May. Although the cash price for lumber is inching closer to pre-pandemic prices, challenges for construction companies remain.
Telehealth’s Post-Pandemic Cybersecurity Agenda
Tighter controls, closer collaboration with suppliers, and listening to patients can sustain the boom in virtual health visits
The Future of Construction
The construction industry has demonstrated remarkable resilience during the worst of the coronavirus pandemic and over a period of significant disruption to the global economy — the worst since the Great Depression some 80 years ago.
Growing Cyber Threat Demands a United Response
Until July 2, many cybersecurity experts knew little about Kaseya, a privately owned provider of IT management software services. That is the scariest thing about the hack of one of the firm’s software packages, which enabled thieves to encrypt the data of as many as 1,500 companies and demand $70 million in ransom to date. This cyberattack marks a fresh and dramatic escalation of the threat that ransomware poses to organizations around the world. It follows on the heels of recent hacks of a leading meat processor, a major provider of email services, and network management supplier SolarWinds. And importantly, it widens the threat aperture to small- and medium-sized companies — including a Swedish grocery chain that was forced to close — the main market for Kaseya’s software.
Cyber Educators Can’t Afford to Waste This Crisis
Countries should enlist teachers, parents, and employers in the fight for cybersecurity, says the OECD’s financial literacy chief
It’s Time to Mobilize Everyone for Cyber Defense
Escalating attacks threaten our prosperity and security. Business and government need to get on a wartime footing to counter the risk.
Global Talent Trends Survey: A Look at the Tech Industry
As the tech industry continues to evolve, companies must pay attention to a number of emerging tech industry trends if they want to maintain their competitive advantage with respect to talent.
Board Roles Are Expanding to Include a ‘People Risk’ Agenda
As COVID-19 and its variants continue to disrupt society, business and commerce, boards have expanded the scope of their risk oversight to include a broader, “people risks” agenda. Directors responded swiftly to the pandemic, supporting management teams as they faced new challenges to the health and well-being of their workforces.
Marsh McLennan Releases the Climate Action Navigator from the Oliver Wyman Forum
Part of an enterprise-wide effort to help clients halve emissions by 2030.
How we can mobilize capital for breakthrough decarbonizing t
Early-stage decarbonization technologies are key to the net-zero transition. Here's how we can finance them.
Disaster Resilience Center of Excellence
The Marsh McLennan Disaster Resilience Center of Excellence delivers insights, expertise and capabilities to help public sector leaders prepare for, mitigate against, insure, and recover from disasters.
Infrastructure Investing — A Primer
What is infrastructure investing—and what are some important considerations for investors?
All Systems Go
Challenges abound—so trust and stakeholder involvement will be important moving forward.
De-risking the Transition
An article series exploring the risks preventing investment in transformational low-carbon tech and business models — and how these can be overcome.
Construction Produces 25% of a Building’s Lifetime Emissions
With decarbonization, we are seeing innovation in the construction industry on a broad scale at seemingly breakneck speed — but can the insurance market keep up with it?
The Five Tensions Facing ESG Providers
The explosive growth of environmental, social and governance investing in the past few years is creating tensions that could make life more complicated for money managers and investors alike.
Going Beyond Investments
By offering cover to a range of industries, the insurance industry will play a crucial role in accelerating and de-risking the transition to a low-carbon economy and enabling an economically pragmatic pathway.
Investing in a Net-Zero Emissions Transition
Institutional investors, in growing numbers, are announcing their aims to reduce portfolio emissions to net-zero.
The Clean Energy Transition Starts with Company Culture
Companies will have to start now — and be nimble and decisive to stay ahead of the pack.
Risk Transfer Solutions for the Renewables Lifecycle
Traditional and evolving insurance products, as well as parametric solutions, can assist project owners, investors, lenders, and regulators to meet the changing renewables risk landscape head-on.
Boards of Directors and ESG
Many boards of directors have grappled with environmental, social, and governance (ESG) matters to varying degrees over the past year (or longer), and recent events indicate that a tipping point may have arrived. Key company stakeholders, including investors, employees, consumers, communities, and governments, continue to converge to address longstanding challenges around sustainability and other ESG topics.
To Meet 2030 Decarbonization Targets, European Trucking Need
Regardless of specific technology, the way forward will require more European renewable energy capacity—and the support of public-private partnerships.
Vital Signs: Workforce Challenges for Senior Care
The COVID-19 pandemic has revealed and amplified the challenges faced by health and care systems around the world—perhaps nowhere more than in the senior care sector. The pandemic has strained providers’ finances and capacity, and increased insurance costs and liability risks.
Marsh McLennan Promotes Denise Sanchez to Chief Compliance Officer
Retail talent shortage or labor shift?
The retail industry is facing a new hurdle as it emerges from the pandemic — finding and retaining talent. Nearly 90% of 1,200 employers surveyed in July 2021 by the Society for Human Resource Management (SHRM) for The COVID-19 Labor Shortage said that they were struggling to fill open positions this summer and 73% said they see a decrease in applications for those hard-to-fill positions.
Cyber Risk: The Emerging Cyber Threat to Industrial Control
Original analysis of potential cyber attack pathways to an industrial target
Built to Last
Built to Last: Report that explores of all the infrastructure and trust challenges in a changing world while offering recommendations for how private owners and operators of infrastructure can still deliver on key stakeholder expectations and continue to hold their trust while manifesting as a provider of essential services for operation.
Infrastructure: The Last Frontier
Telecom companies have long considered their networks – especially the last-mile to customers’ homes and offices – as a core asset.
The Good, The Bad, and The Complicated
Companies need to build a sustainable culture that seeks out and eliminates destructive levels of complexity, rather than dealing with it as a one-off effort.
A Holistic Approach to Managing Healthcare Workforce Complex
Strategy, people, and risk leaders need to work together to manage healthcare workforce complexities
What the DarkSide Ransomware Attack Means for Companies
The impact of the attack—and how companies can move forward
A New Dawn For Digital Currency
Impacts of China’s digital currency and considerations for banking players
The 5G Rail Transformation
How mobile network and rail operators can support the launch of the 5G network
Recycling Is Not Enough
The Variety Of Sustainable Packaging For Consumer Products Is Widening
Powering Your Sustainability Strategy Through Procurement
For many years, calls have been getting louder for business leaders to pay more attention to their organization's environmental, societal, and governance (ESG) strategy.
Facing the Climate Change Challenge
Climate change presents one of the greatest challenges of our time. Marsh McLennan is committed to helping our clients understand and navigate the transition to a resilient, low-carbon economy. In the run-up to COP26, we will deliver insights, analysis, and reflections on conversations, developments and innovations related to climate.
Employee Burnout is Real. Here’s How to Help
The pandemic has shown a light on the persistent problem of employee burnout
The Post-Pandemic Payer Mix: What Happened and What’s Next?
The pandemic had a significant effect on payer mix-- what will happen now?
The Digital Therapeutics Race Begins
Digital therapeutics are among healthcare’s most innovative developments, with great potential to alter how care is delivered, both amidst a pandemic and beyond.
AI Will Enable Personalized, Proactive, And Smarter Care
AI will enable care that is more personalized, proactive, and smarter than ever before – abating acute events through early, accurate detection. Veering from treatment to prevention will disrupt traditional business models.
How Will AI Affect Gender Gaps in Health Care?
Data in medicine skews male. Over 25 years after a law that mandated the inclusion of women in biomedical research, clinical practice continues to rely on evidence collected mostly from men and assumed to represent the other half of humanity.
Together We RISE, Marsh McLennan Launches a Fellowship Program for Black MBA students
Innovative partnership with National Black MBA Association and Fisk University will fuse business lessons with a social justice curriculum.
Event Highlights: Addressing the Protection Gap for Pandemic Risk
An OECD and Marsh McLennan Event
Marsh McLennan Names Nick Studer President & CEO of Oliver Wyman Group and Vice Chair of Marsh McLennan
Sunk costs: the socioeconomic impacts of flooding
Flood risk is the most pervasive among natural disasters. Climate change and the increasing concentrations of population and assets in exposed areas are exacerbating the threat of flooding, and its human and economic costs are on the rise and greater than we realize. Since 1980 only 12 percent of economic losses have been insured. Flooding deepens economic and social inequalities, disproportionately affecting the most vulnerable. Governments should take a strategic approach to close the protection gap, maximizing insurance penetration in a financially sustainable way, without incentivizing moral hazard or crowding out private insurers.
3 Best Practices to Reduce Supply Chain Cyber Exposure
This guide provides straightforward, practical recommendations on addressing supply chain cyber exposure.
The Digital Frontier of Health Promotion and Prevention
Post COVID-19 opportunities
Address Ergonomic Problems Before Remote Work Becomes a Cost
Now is the time to help your employees reduce the risk of injuries.
Can the Insurance Industry Bridge the Pandemic Insurance Pro
The right public-private solution can help bend the risk curve.
Marsh McLennan Names Katherine J. Brennan General Counsel of Marsh LLC and Connor Kuratek Deputy General Counsel & Corporate Secretary of Marsh McLennan
Marsh McLennan names Katherine J. Brennan General Counsel of Marsh LLC and Connor Kuratek Deputy General Counsel & Corporate Secretary of Marsh McLennan
Cyber Threats Large and Small
From supply chains to health and fitness apps, our vulnerability to bad actors continues to grow.
Fourth 'R' of Literacy
Most governments' cybersecurity strategies overlook the importance of continued education.
How We Digitize Finance
The big questions center not on technology but on how to prioritize privacy and anonymity, and to cope with irrational behavior, says MIT’s Sandy Pentland.
Surviving a Ransomware Attack
Here’s how a ransomware attack can play out, and how we can help you manage its impacts on your organization.
Vaccine Passports: What Employers Need to Know
Employers must balance many factors when determine if and how to use vaccine passports
The Future of Academic Medical Centers
AMCs are foundational to our medical system-- but their model must evolve
Managing Specialty Pharmacy Costs: What to Look for in the D
Specialty drug costs continue to outpace overall drug costs, but smart use of data can provide some relief
Marsh McLennan Receives Lord Mayor of London’s Dragon Award for Young Refugee Support in the UK
The Construction Industry Rises to the Plastic Challenge
As the world wakes up to the environmental challenges posed by massive plastic consumption, the construction industry is reducing its reliance on single-use plastics and increasing the utilization of recycled plastics.
Maximizing Value for Contractors on Sale of Project Concessi
With high barriers to entry and exit, concession structured projects provide an attractive equity investment opportunity for contractors. Where best value can be obtained through insuring liabilities, we recommend this be considered in preparation for the early sale of a concession stake.
Maximizing Value for Contractors on Sale of Project Concessi
With high barriers to entry and exit, concession structured projects provide an attractive equity investment opportunity for contractors. Where best value can be obtained through insuring liabilities, we recommend this be considered in preparation for the early sale of a concession stake.
Innovating to Ensure Sustainability in the Construction Indu
Global construction companies face rapidly evolving challenges, including increased scrutiny regarding their environmental, social, and governance stance. Various strategic changes are being made to business models as companies look for product and process innovation to create a more sustainable industry and “build better.”
The War for Talent in Construction
Contractors are being challenged to innovate and invest in talent and technology and develop new business models. The long-term prospects of companies – and indeed the construction industry – will be defined by their ability to adapt to emerging disruption and win the war for talent.
Lightening the Load of UK Defined Benefit Pensions
Surety bonds are routinely used in the construction industry to protect firms against losses from subcontractors and suppliers going insolvent, and the same tool can be used to finance defined benefit pensions more efficiently.
Exploring the Impact of ESG on Contractors
The business community is increasingly challenged by regulatory, reporting, and customer demands on the environmental, social, and governance impact of their operations across multiple dimensions. The construction industry is not exempt from this trend.
Cyber Risk and the Construction Supply Chain
Whilst all organizations encounter cyber risk, firms in the architecture, engineering, and construction industry face a heightened challenge. With its complex ecosystem of collaborating companies that depend upon the continued integrity of their peers’ digital systems, the industry faces threats at all levels that can cascade throughout operations.
Managing Construction Risks to Mitigate Delay Costs
As construction companies start to reimagine their post-pandemic recovery, it is essential that they take a holistic view of the current environment, especially the ability of subcontractors to meet project needs.
Climate Change Significantly Impacts Global Health
Climate change will be the most significant force impacting global health. Impacts will arrive gradually, then suddenly. The healthcare industry may not respond in time.
Standing for Democracy
Statement in support of free, accessible and secure elections.
The COVID-19 Long Haul, One Year Later
How the return to normalcy will procced as the picture clarifies
Filling the Skills Gap
The COVID-19 pandemic is accelerating digitization in a range of areas. These shifts are generating extra demand for workers with tech and IT skills.
Why place gender parity at the heart of business recovery?
What began as a global health and economic crisis a year ago has evolved into a universal test for societies and economies around the world. But in all challenges lie opportunities. And one unique opportunity now on the table is the chance for business leaders to anchor economic recovery with new levels of gender parity and workplace equality.
Our Work Lives Will Not Return to Normal After the Pandemic
What a double-edged sword hope can be. When the pandemic first struck, it fuelled our efforts to unify and overcome a crisis of unknown proportions. But now the hope has been somewhat dashed, and this is testing even the toughest organizations.
OECD convenes insurance industry, policymakers and businesses to discuss solutions for addressing the pandemic risk protection gap with support from Marsh McLennan
Resetting the Future of Work Agenda
Gain critical insights and lessons learned as we navigate the COVID-19 pandemic. Reinvent your future-of-work preparedness plan to make it more relevant and inclusive to ensure your organization is ready for the new shape of work.
Running Hot: Accelerating Europe's Path to Paris
Europe's companies are reporting impressive progress in their action on climate change - but not yet nearly the progress required to hit the 1.5°C target of the Paris agreement.
Why 2020 Has Made the Ever-Evolving Cyber Landscape Dynamic
The insurability of systemic cyber risk will be one of the defining issues of the next decade for the (re)insurance sector. Rapid technological changes and digitalization in particular have already transformed the characteristics of risks assumed by the (re)insurance market.
Cyber Threats Large and Small Will Metastasize in 2021
From supply chains to health and fitness apps, our vulnerability to bad actors continues to grow.
After Reading, Writing, and Arithmetic, the Fourth 'R' of
Most governments' cybersecurity strategies overlook the importance of continued education.
Leading The Fight Against Online Abuse
Australia’s eSafety Commissioner is pushing tech companies to take more responsibility for the well-being of users.
The Fur Baby Boom
The COVID-19 pandemic changed our lives in many ways. Over the last year, we learned to cook, learned to teach, became amateur epidemiologists, and – in many cases – welcomed new, furry family members, making the most of the unexpected time at home. A recent Oliver Wyman US pet foods survey conducted in September 2020 found a quarter of pet owners reported getting a furry companion over the past six months (post-COVID), with these new pet owners heavily skewed towards the younger Gen Z and millennial cohort, who tend to spend more on pet care and are more digitally focused. The pandemic has demonstrated that shoppers are highly brand loyal and that pet food is resilient to downturns. Around 70 percent of pet owners say that they do not plan to make any changes to their pets’ diet regardless of the economy or their finances, according to the American Pet Product Association COVID-19 study. However, as was the case with many other industries, the pet food category saw an accelerated shift to digitization.
What’s top of mind for small and large retailers in 2021?
Key themes for 2021 The events that took place in 2020 were unprecedented for all businesses. When it comes to the severity of the disruption, though, the retail industry was arguably one of the hardest to be hit. The turmoil came on multiple fronts. Essential employees became regarded as heroes as the global health crisis unfolded. At the same time, brick-and-mortar businesses were forced to close amid social justice activism and civic unrest in the streets. Combine all of that with the simultaneous economic fallout and omni-channel acceleration that took place and it’s no wonder HR leaders were kept up at night contemplating a whole new set of questions about the workforce from business leaders. Regardless of your retail segment (grocery, apparel, restaurants, home goods, or specialty), all HR leaders were pushed and pulled in different directions as they scrambled to find temporary solutions while also keeping an eye on long-term topics, like: How can we motivate, attract, and retain hourly workers who don’t have a safety net in times of an emergency? Can we help mitigate exhaustion to maintain the productivity of employees who are caring for family or separated from family geographically? Is the COVID-19 workforce plan sustainable (i.e., can we make it today, tomorrow, or even a year operating in this socially distanced environment)? What should we do about the talent shortage for omni-channel initiatives since we are limited to operating storefronts? As we move forward from the early days of the pandemic, Mercer has identified key retail HR themes to focus on in 2021. Read on as we share insights and experiences from our conversations with companies in the industry.
Born in the Pandemic: Digital Health
As we begin to look past the pandemic, what are the long term implications for digital health
Machine Learning has Revolutionised Forecasting during COVID
All eyes on speed, accuracy, and cost
European Digital Sovereignty
Syncing Values and Value
Pay cuts for relocation remain uncertain among high tech
This week several Mercer colleagues and I hosted our first ever virtual Mercer | Comptryx conference. Like many organizations this year, we converted our global conferences into virtual ones. While there were many downsides to a virtual conference, it did allow us to have larger audiences and seamless live surveying. And with the acceleration towards an increasingly geographically distributed workforce, what better way than to get "real-time" results on one of the hottest topics: will employers cut pay for workers that move out of Silicon Valley?
The Next Generation of Office Communication Tech
Most knowledge workers in 2020 are familiar with mixed reality tools like Zoom, Teams, and Slack that enable them to meet in virtual locations. By merging real and virtual worlds to produce new environments, employees who relied on in-person office interactions as recently as nine months ago now meet on virtual tropical islands, virtually “stand” in front of presentations beamed around the world, or maintain banter and team spirit with timely GIFs and emojis mixed into their workday messages.
The world's energy transition is here to stay
Oil companies' customers, bankers, and investors are increasingly committed to a lower carbon world.
How to finance industry's net-zero transition
Financing the transition to net-zero in emissions-intensive heavy industrial and mobility sectors is a complex and risky undertaking – but with the right coordination and cooperation, it can be done.
Emerging technologies and the future of infrastructure
The transformative and disruptive technologies of the Fourth Industrial Revolution are reimagining the possibilities for the built environment.
The Road Ahead for Manufacturing and Automotive Companies
The ongoing pandemic has highlighted the need for companies across all industries to adapt to rapidly evolving and challenging conditions.
Should Employers Incentivize Workers to Get Vaccinated?
What role do employers play in nudging employees to get vaccinated?
Around the World in Healthcare Systems: Europe
What we can learn from a comparative analysis of the world's healthcare systems
First Impressions of the EEOC’s Proposed Wellness Regulation
Proposed regulations may bring some much needed clarity to the employee wellness space
2020-2021 Global Director Survey Report
The Global Network of Director Institutes (GNDI) member organizations have assisted boards across the globe to help them navigate the economic and social impact of the COVID-19 global health crisis and its unprecedented impact on business and society. This report is the result of the collaboration between GNDI member institutes, representing more than 150,000 corporate board members. This year, many directors from different regions reported to us similar challenges that emerged from the global pandemic crisis. Although there are a variety of regional and country-specific differences in director attitudes and outlook, there are clear patterns that point to a global community of directors who are interested in continuing to improve the effectiveness of their corporate governance and oversight practices.
Climate Change: It's Business That Needs To Act
This article is the first in a series from Oliver Wyman experts following Marsh & McLennan's Better By Design virtual event, which brought together thought leaders to articulate a vision for what is possible and design a path forward for industry and society in a post-COVID world.
Carbon Neutral Consumer
Various options are available for private households to reduce their carbon footprint and in many of them utilities can play a key role enabling customers to actually achieve those savings.
Global Risks Report 2021
COVID-19 has exacerbated ongoing geopolitical and societal challenges, and the existential crisis of climate change looms large. More innovative and collaborative approaches to resilience are needed more than ever.
Climate Transition And The Federal Reserve
The Federal Reserve Board (Fed) will substantially elevate the priority of climate-related risk in its regulations and supervision going forward. This paper explores the implications.
Marsh & McLennan Announces Carbon Reduction Commitments
Positioning Retail &Restaurant Companies for Success in 2021
A global public health crisis, civil unrest and social justice activism, increasing insurance prices, more astute cyber criminals, and an unprecedented number of named storms —2020 has not been an easy year for businesses. For retailers and restaurants that traditionally depend on in-person interactions for the bulk of their business, this year has been especially challenging.
Ready Food
Preferences for ready meals are constantly changing in the food market. Indeed, across the world, customers are seeking higher-quality food without having to prepare it themselves from scratch. This has contributed to the popularity of ready-meal takeaways and quick delivery, for which consumers have demonstrated a willingness to pay a premium. These demand shifts are transforming the supply side of the market, driving cafés and restaurants to adjust their business models. At the same time, this shift opens new horizons for grocers and supermarkets. After all, the ready-meals delivery market can strengthen food retailers’ competitiveness, whilst dark kitchen technology (in which meals are prepared for delivery only, not for sale in cafés or at hot meal counters) may help increase companies’ profits and customer bases.
COVID-19: Is The Worst Yet to Come For Retail?
The COVID-19 pandemic has disrupted supply chains, changed consumer behaviour, and created havoc in the global economy. However, thanks to the financial support of central governments, much of the pain of the crisis has been ameliorated and pushed out into the future. These unprecedented levels of support for employment and businesses have provided critical aid in managing the effects of the pandemic. In a way, our economies have been given a ""painkiller."" But painkillers wear off - repeated use tends to dull the effect and often end in addiction
How to Spot When Employees Are Struggling
Employers have a duty of care to support their workforce
With 2020 Health Costs Below Budget
An unprecedented year has employers seeing the value of employee support
‘Trust Me, I’m a Doc-Bot’: AI’s Potential in Healthcare
Once they become more trusted, integrated, and valued, doc-bots could serve a critical role in our daily lives.
Employers Can Mandate the COVID-19 Vaccine, but Should They?
Encouraging employees to ge the COVID vaccine may be tougher than it seems
Addressing Poverty to Solve the Healthcare Crisis
Tackling the impacts of poverty can prevent disease and provide the stability children need to grow up healthy and resilient
Navigating A New Reality
Nursing homes as they exist today must be reconsidered
Pandemic Poses a New Catastrophe Paradigm
After the shock losses produced by COVID-19, the question of how to tackle systemic risk is at the top of risk professionals’ agenda
How to Rebuild Trust and Win the Pandemic Battle
Forty-four percent of Americans say they have less trust in federal government officials as a result of the COVID-19 crisis
Amplified Primary Care: Future Primary Care Models
Amplified primary care will enable lower costs and better outcomes
How Has COVID-19 Changed Workers' Compensation So Far?
COVID-19’s impact on the workers’ compensation market has been minimal, but challenges persist
COVID-19’s Impact Is Rippling Through Pension Systems Around
More than ever before, it is important to understand the strengths and weaknesses of different pension systems around the world
Paying For An Equitable Energy Transition
One of a four-part podcast series with the Edison Electrical Institute exploring how infrastructure investment, access to capital, technology and market design play into the energy transition
State of Flood
Learn how public and private sectors can mitigate flood risk and help to close the flood insurance gap in the US.
Time May Be Running Out For Natural Gas
Over the past decade natural gas has been lauded as North America's transition fuel - but with the rapid growth of renewable energy, how long will the transition be?
Renewable Energy
Economic, technological, social, regulatory, and investment-driven forces are accelerating the global energy transition and expanding demand for renewable energy
Taking Back Control
Over 50 percent of the world's population will be water scarce by 2050 - technology and infrastructure play a critical role in reducing the impact
Ransomware Attacks: 5 Actions for Education Entities
With students around the country having returned to school, either in-person or virtually, the risk of a cyber-attack on educational institutions is heightened. Schools have often fallen victim to cybercriminals. In 2019, educational entities – including K-12 schools and higher education institutions – accounted for three in five of recorded ransomware attacks. This underscores their vulnerability and the need for them to consistently monitor their systems and have robust incident response plans in place if they are targeted by criminals. And the stakes are even higher this year.
Ransomware: Remove Response Paralysis with a Comprehensive
Ransomware attacks are becoming more frequent, severe, and sophisticated. For affected organizations, it’s not uncommon to be caught off guard and experience a “paralysis” that lessens response effectiveness. In the past year, approximately 51% of organizations globally suffered a ransomware attack. The escalation in attacks —involving higher ransom payments and increased downtime—has significant financial and operational impacts. Organizations should anticipate and prepare well in advance for the possibility of ransomware attacks. Below, we explore how organizations can avoid response paralysis and what they should consider before, during, and after an attack.
Governing Artificial Intelligence
The explosion in AI usage by businesses over the past few years has driven an unmistakable inflection in innovation, efficiency, and profitability. However, it has also exposed firms to ethical pitfalls and wasted investments, making effective governance and risk management vital.
Climate Change is a Health Crisis
The sector can play a crucial role in reducing health risks and costs for the communities it serves
COVID-19: What are the impacts on M&A activity
As confirmed cases of COVID-19 continue to escalate around the world, so too does the economic impact. Worldwide, we have seen the rapid developments in the disease cause a significant decline on global share markets and businesses of all different sizes being forced to shut their doors, contributing to a rising unemployment rate.
Emerge Stronger From A Crisis, Part 2
Exploring the practical applications of our near-term growth plays
What Half A Decade of Data Tells Us About The Rising Need for W&I Coverage
Deep Dive: W&I Insurance Claims Trends in Asia
Talent Assessment in M&A
Talent decisions often involve more complexity than other integration decisions (e.g., products, markets, customers) yet may be made with less rigor, discipline, and data. For M&A leaders to be successful, they need to “raise their game” in talent assessment.
As M&A Strategy is Reshaped, Unlocking Deal Value Depends on Retaining and Motivating Talent
Social Listening: The Revolution in Understanding What Your Customers Want
New techniques better capture consumer intelligence in real time.
How Brand Paves the Way to Merger Success
In a merger, chief executive officers and leadership teams are confronted with countless decisions and challenges. The checklist overflows with operational issues pertaining to cost rationalization and integration of finance, tax, HR and IT functions.
Making Good Decisions in Bad Times
Critical Capabilities For Effective Liquidity Management During COVID 19
Supply-chain Optimization: Levers for Rapid EBITDA
Supply chains are at the core of moving physical goods within and between companies. Yet, across industries they often represent one of the largest unaddressed cost blocks, where operational efficiencies are not targeted in a systematic way. That’s because most supply chains are not considered a source of value creation and differentiating advantage, but rather as an execution element. Furthermore, they are inherently complex —a melting pot of operational constraints that have developed organically over time. This often leaves significant untapped EBITDA and cash-flow potential for most companies moving physical goods as well as providing services. Depending on the industry, supply-chain costs range from 10 percent to more than 20 percent of revenues (see Exhibit 1). Mid-sized companies ($0.5-$5B revenue) often overlook these costs, and larger companies ($5B+ revenue) have highly complex operations. In either situation, focused supply-chain optimization can reduce costs by up to 25 percent, more than double what you can expect from most other operational improvement initiatives.
The Great Coronavirus Restructuring
An opportunity to reinvent
Retail and the pursuit of a diverse and inclusive workplace
It is no secret that the millennial and Z generations are having a significant and varied impact on the retail industry.
Changing Nature of Risk
In The Changing Nature of Risk report recently published by Guy Carpenter, we analyze how an accumulation of losses from recent extreme weather events, the specter of climate change and higher loss cost trends in a number of long-tail business lines are forcing carriers to reassess views of risk. Capital inflow levels and risk appetites are responding accordingly.
Addressing Climate Change
This paper lays out six concrete actions that life insurers can take to respond to the challenges – as well as the opportunities – created by climate change.
Coronavirus is creating retirement insecurity
These 10 steps can defuse the timebomb of an ageing population
Healthcare Literacy, an Unexpected Employer Challenge
Four Ways Companies Can Stay Productive Beyond COVID-19
Featured in the World Economic Forum Agenda
Paid Leave: Five Considerations for a Second COVID Wave
As we’ve watched COVID-19 cases rise, fall and rise again in areas across the US, it's increasingly clear that we need to capitalize on the time we have before the next, potentially larger, peak. What are the lessons learned from employers’ initial reaction to rising case numbers? With hindsight, what could we have done better?
Childcare Support: The New Essential Benefit for Families
Like a hurricane making landfall, the childcare crisis caused by school disruptions has reached the US and it is only a matter of time before it arrives in your neighborhood
Digital Tools Can Help Reopen Workplaces Safely, If Business
While COVID-19 remains a threat worldwide, societies and businesses are weighing how best to restart economies and return to work safely without causing a resurgence of infection. Some governments are rolling out digital tools in attempts to control the spread of the disease, and businesses may find it desirable to pursue similar solutions lest their financials and market positioning weaken further.
3 ways prototype wind turbine projects can improve outcomes
Rapid advances in wind turbine technology create risk challenges with unproven technology
Future Primary Care Models
New ways of providing care are developing in Asian healthcare ecosystems
MMC Cyber Handbook 2021
Cyberattacks are among the most severe and likely risks facing business leaders in advanced economies, according to the latest Global Risk Report, published by the World Economic Forum with support from Marsh & McLennan.
Digital Deception: Is Your Business Ready for “Deepfakes”?
Supported by advances in artificial intelligence, deepfakes have proliferated across the internet as the technology becomes less expensive and more accessible.
Regional Risks for Doing Business
Results from the World Economic Forum’s 2020 Executive Opinion Survey highlight the front-of-mind concerns regarding the global pandemic, but also offer insight into how business leaders globally are perceiving the ramifications of the crisis for local economies and societies.
Don’t Forget Your Cyber Risk Sentries
The exponential surge in the numbers of employees working from home (WFH) during the COVID-19 pandemic is increasing organizational cyber risk in terms of overall number of potential threats and the potential impact of those threats.
Is Your Company a Risk to Others in the Supply Chain?
The concept of “technological social responsibility” — the recognition and acknowledgement by each organization of its cybersecurity obligations within the supply chain — is now on the agenda for many industry leaders.
Looking Beyond the Clouds: A U.S. Cyber Insurance Industry Catastrophe Loss Study
A Guy Carpenter and CyberCube Analytics collaboration explores the size and shape of cyber catastrophes and the resulting financial impact on the U.S. cyber insurance industry
Silent Cyber No Longer Silent?
Silent (or non-affirmative) cyber refers to cyber-related exposure within many all-risk general insurance products. If no explicit cyber exclusion applies, coverage for losses caused by cyber perils may apply. This underlying exposure’s potential for aggregated loss is currently one of the major issues being considered by the re/insurance industry.
Market Adaption For an Equitable Energy Transition
One of a four-part podcast series with the Edison Electrical Institute exploring how infrastructure investment, access to capital, technology and market design play into the energy transition
Arriving Now: The Future of Virtual Healthcare
The surge in telehealth has many positives but must be managed carefully
Time to Rethink Those ZOOM Happy Hours?
Alcohol abuse is taking a toll and employers can help
The Digital Therapeutics Race Begins
The acceleration of digital therapeutics use will drive changes throughout the healthcare system
The 2020 Captive Landscape Report: Captives Offer Value in Uncertain Times
Learn how more than 1,200 captive insurance managers are maximizing the use of their captives.
The Changing Nature of Risk: The Cyber Risk Landscape
The insurability of systemic risk is going to be one of the defining issues of the next decade for the re/insurance sector. Rapid technological changes, digitalization in particular, have already transformed the characteristics of risks assumed by the re/insurance market. COVID-19 will only accelerate these trends.
The Return of Value
Grocery retail has seen a large surge in sales from the COVID-19 pandemic and associated “lockdowns”, but this surge is likely to slowly recede. As the recession takes hold, grocers need to focus on how they can deliver value to their consumers to ensure they are best-positioned to successfully thrive in the coming months.
Winning the Retail Battle in A World Without Mask Restrictions
China retail market has entered a new era with decelerated overall growth, and the COVID-19 has hit it further harder. This turbulent situation is going to trigger / accelerate structural changes in channel dynamics and consumer shopping behaviour, and China market is now entering the “Post-COVID Normal”.
Focus on the Future
For the Retailer, there was no simple answer to the question — “What steps do I take on coronavirus to ensure the well-being of my people and keep the business operating?“ — Yet, retailers had to formulate a response.
Revitalizing Retail Online and Offline After COVID-19
The Retail and Consumer Goods Practice is interviewing members of the team from around the world to see how industry trends and current events are playing out in their respective geographic markets. To get Imke's perspective on e-commerce and digital trends in China, please read the recent discussion she had with Jim Bacos, Retail & Consumer Goods Senior Partner.
In A Downturn, Include Your Employees in Cost-Cutting Decisions
Almost every business is reorganizing its operations in response to the economic slowdown caused by the Covid-19 pandemic. Often, companies take a top-down approach to resizing based on a limited set of data such as earnings forecasts and competitive benchmarking. But following this playbook usually results in “wrong sizing” and demoralized employees. Instead, leaders should redesign their operations based on data provided by their most valuable sources of proprietary insights — their employees. Democratizing the collection of data and recommendations allows leadership teams to gain a much clearer picture of activities and initiatives underway within their organization. It also offers a more detailed lens through which they can evaluate which activities are the most valuable to achieving strategic objectives and which ones can be automated or managed in a shared services environment — or ceased. When leaders take this bottom-up approach, we have found they not only cut costs significantly but also realize their goals more rapidly because managers and employees are motivated to help. Changes are then also more likely to stick
Asia Offshore Wind Insurance Opportunities
Insurers can play an important role in helping offshore wind realize its potential in Asia
How Companies can Deal with Climate Change
Reducing emissions cannot be addressed by slapping on some solar panels, planting trees, or buying carbon offsets alone
It Is in Investors’ Best Interest To Support the Low-Carbon Transition. Here’s Why.
Managing climate-related risks should be considered part of investors' fiduciary duty
How Will Climate Catastrophes Be Handled in the Face of Coronavirus?
Governments must focus on pandemic response while also preparing for looming natural disasters
Shipping’s Uncertain Voyage to Zero Carbon
Large-scale change is needed now in the shipping industry
How Banks can Manage Climate Risk
Banks' exposure to climate change is potentially enormous
Building Climate-Resilient Infrastructure in the Post-Pandemic World
Infrastructure investors must adopt a dynamic and evolving approach to building climate risk resilience
Heightened Risks for Energy Directors and Officers
The decline in both the price and demand for oil during the pandemic has pushed many energy and power companies towards restructuring or bankruptcy
Worksite Testing for the COVID-19 Virus and Antibodies: An Update
Employers are looking for ways to return to work safely
COVID-19 Makes Singapore's Digital Health "On Demand"
COVID has accelerated the already accelerating shift to digital health
Contact Tracing at Work, Works -- and it’s Not That Complicated
US Employers can effectively deploy contact tracing to support their own businesses and society more broadly
Why HR is a Key Stakeholder in Cyber Risk Management
The human resources (HR) function has become integral to organizational cyber risk management in recent years.
Oil's future in Asia
In a post-pandemic recovery, oil demand could decrease by up to 20% in Asia - Oliver Wyman collaborated with DBS to explore the implications
In Health Care, Rideshare offers Benefits and Risks
Smart use of rideshare services can improve outcomes; but there are significant risks
The Energy Transition’s Impact On Trading Houses
The Energy Transition is perhaps the single biggest force of change in the commodities markets over the coming decade - hear what Roland Rechtsteiner has to say about the impact
New ACA Affordability Limit and Top 10 Compliance Issues for 2021
On top of the COVID cris, Employers have many compliance issues to plan for in 2021
Employment Liability Claims Set to Rise with COVID-19
As business activity ramps up from COVID-19-related restrictions, companies are determining just how they will create a safe space for their workers, customers and clients. As they do, the potential exists for a variety of lawsuits and claims related to employment practices and wage and hour liability.
COVID-19 is accelerating the value of human capital
Companies that responded to the recent unprecedented bull market by strengthening their balance sheets, investing in innovation and, notably, taking care of their employees are proving to be much more resilient in the ongoing crisis.
Managing Performance in a Virtual World
COVID-19 has necessitated businesses of all sizes and industries to rapidly move to a predominantly virtual workforce. With fewer day-to-day touchpoints between managers and their employees, organisations are facing the need to develop new strategies for managing performance in a virtual world.
Time to Act - Empathy Is Not Enough
Real change requires real actions — the data shows us that empathy is not enough.
Bringing Employees Back to the Office Safely
Over the past few months, millions of employees have been working remotely to prevent the spread of Covid-19. But many organizations are now making plans to bring their workforce back to the office. In fact, some have already started. According to a recent study conducted by SHRM, over half of US organizations plan to bring their employees back to the office by the end of July.
How companies can deal with climate change
Industries want to embrace a low-carbon world, but finding the path to reductions is more complicated than they expected
Cybersecurity for a Remote Workforce
To take on the new cybersecurity challenges of this virtual working environment, organizations must understand the changes in their cybersecurity risk profile and revamp their strategies, training, and exercises to address these changes Organizations have rapidly shifted to semi-remote working arrangements and thus they must be equally speedy in mitigating the cyber risks created by the expanded attack surfaces” that have accompanied the “work anywhere” operating models. To take on the new cybersecurity challenges of this virtual working environment, organizations must understand the changes in their cybersecurity risk profile and revamp their strategies, training, and exercises to address these changes. Otherwise, the current better-than-expected outcome of the rapid shift to “work from home” may not succeed in the longer term.
HR’s Increasingly Important Role in Cyber Risk Management
The human resources (HR) function has become integral to organizational cyber risk management in recent years.
GDPR Turns Two as Privacy Regulatory Momentum Grows Globally
When introduced in 2018, the GDPR was a ground-breaking data privacy law. It has since catalyzed aggressive data privacy regulation in other jurisdictions.
Climate Change is Now Driving Investments in Flood Resilience
Flood risk is only likely to increase as climate change worsens
Auto’s Road to Carbon-Neutrality Post-COVID
From suppliers to buyers, there are more emission sources to control than just cars
Beat The Cost Curve
Our original intention with this article was to argue that transforming the cost base of retail and consumer goods companies had become an absolute imperative, that traditional approaches to cost transformation were failing, and that new and bold paradigms were required. COVID-19 has not changed our conclusions, but instead given them yet greater urgency. We argued for bold ambitions and a massive commitment to execution. The virus has forced just that. COVID-19 has driven companies to take measures that in “normal” times would have been unimaginably drastic. In many cases, boldness born of a lack of good alternatives, and a “we have to do it yesterday” attitude towards execution, has allowed for better business continuity than many or most of us could have hoped. Despite the pain of the recent weeks and months, there is much to be learnt. Companies should build upon this experience in framing their next cost transformation program.
Is The Surge In US Grocery Sales Here To Stay?
It is no secret that the current COVID-19 pandemic has had far-reaching impacts on businesses, consumers, and society at large. While many sectors have been hit hard, others such as the United States grocery industry have experienced a surge in sales amid the crisis. For these essential retailers, the month of March was “like the lead-up to Thanksgiving or Christmas”. Bank of America reported that card spend on groceries was up 36 percent in March year-over-year. However, this has required a significant increase in costs, as grocers have needed to spend more on labor and transportation as well as stepped-up store hygiene measures and personal protective equipment in order to keep shelves stocked and shoppers and employees safe. Now the question on everyone’s mind is: how is the topline likely to develop from here on? For now, the gains in sales have been enough to cover the increased costs. But are these sales sustainable or will they disappear? Worse, is there a trough just around the corner that will offset the recent spike in sales as consumers begin to draw down their pantries?
Direct Primary Care Gains Ground as Employer Strategy
Employers are looking for ways to improve the primary care experience of their populations
Minority Mental Health Month - A time for Employer Actions
Employers can do more to support their minority employees in the unique challenges they face
How will COVID-19 Unfold in 2020's second half?
How the lessons of the pandemic's early stages can help us navigate the rest of the year
Safeguarding Critical Functions of The Financial System
The financial sector plays a major role in navigating the COVID-19 crisis, not only as a contributor to countries’ gross domestic product, but also as an enabler of economic activity
Asian Gasoline Retail: Ripe For Consolidation
While the outlook for most segments of the Asian oil & gas industry is dismal, the fractionalized, underdeveloped fuel retail segment is heading for a hive of activity
Why Energy & Power companies' personnel management of change
Management of change (MoC) is a weakness across high-hazard industries, and especially problematic for personnel-related risk
Oil's carbon problem
There are market signs everywhere of growing impatience with the oil industry. Powerful investors are exiting high-carbon investments or limiting their exposure. As the financial sector incorporates climate risk into credit calculations, companies not prioritizing decarbonization face a higher cost of capital, according to research by environmental disclosure nonprofit CDP. A growing number of regulations worldwide restrict or tax carbon dioxide (CO2) emissions. In surveys, the public ranks climate change as one of the biggest existential threats to the planet. Recently, Google pledged to stop developing artificial intelligence tools for oil exploration. And finally, industries across the spectrum are pledging to go carbon-neutral.
Employers' role in the return to healthcare
Employers can promote their workers' health by helping them safely get the healthcare they need
Automotive Industry At The Crossroads
This year’s Automotive Manager looks at what changes are needed — and, more importantly, provides concrete suggestions for how to set these in motion.
Cyber risk grows as criminals exploit coronavirus crisis
The coronavirus crisis is shuttering schools, businesses, and entire communities in an effort to slow the spread of the pandemic
Is coronavirus a tipping point for digital health on demand?
Marsh u& McLennan companies conducted a study that examines digital health innovation and the fture of health care in the context of employee attitudes and work cultures.
A Changing Landscape
With job losses across the United States reaching unprecedented levels due to COVID-19, how will unemployment affect access to health insurance?
Climate Resilience in Focus
In this inaugural episode of The Marsh & McLennan Advantage podcast, experts from throughout the firm discuss risk factors and responses to the changing climate, through the lens of the public and private sectors as well as the world of investing.
Hurricane Season Has Started, but FEMA Is Tied Up With Coronavirus
Given the likelihood that we will soon see both hurricanes and coronavirus, HHS should manage the ongoing pandemic response so FEMA can prepare for coming “coronacanes.”
Transformational Investment
Published by the World Economic Forum in collaboration with Mercer, addresses some of the long-term, global systemic risks facing our economy, society and the planet – and the need to do so has arguably never been stronger. The institutional investment community has the collective power to champion long-term thinking, to constructively tackle complicated problems, and to bring positive change – all while pursuing attractive risk-adjusted investment returns.
Steering Through the Next Cycle
As a global shock plays out in real time, we expect the CIB sector to weather the storm. What will it look like on the other side and how should banks transform over the next 3-5 years? Attack fixed costs, ramp up ESG, put consolidation on the table.
COVID-19: Implications for life sciences industry in Asia
Webcast on how COVID-19 has affected the Life Sciences industry in Asia, especially in terms of navigating the pandemic response cycle
COVID-19's economic impact for health systems
Highlights the need for health systems to reduce costs
COVID-19: Implications for healthcare industry in Asia
Webcast on how COVID-19 has affected the healthcare industry in Asia, especially in terms of navigating the pandemic response cycle
Navigating A Pandemic-Driven Market Crisis
We believe good governance adds value to investment programs and that this is especially true during market corrections and crises. This paper evaluates how large, diversified asset owners are applying their governance policies to the current pandemic-driven crisis associated with COVID-19. Our thesis is that leading asset owners are finding ways to pursue attractive risk-adjusted investment returns, while also taking investment actions to help mitigate and address the impact of the pandemic.
Differentiating with Last-Mile Delivery
COVID-19 is only accelerating demand for last-mile delivery. Once a “nice to have” strategy to capture a piece of the $1.99 BN market in 2018 – projected to grow 16.7% through 2026 (pre-pandemic), this is now a “must have” component of most business plans. Learn more about the three archetypes of companies engaging in a range of delivery models: Generalists, Specialists, and Underdogs.
Twelve post-pandemic telehealth predictions
Predictions with regards to potential trends for telehealth and virtual care post-covid
Responding to COVID-19: Almanac
Central almanac to answer critical COVID-19 related questions
How can we set up America's insurance system for a future pandemic
Explains the importance of a strong pandemic insurance system
Why showing kindness benefits business and society
BRINK article highlighting the importance for employers to transform workplaces so that employees can thrive
Redefining Enterprise Risk in a Post-COVID-19 Environment
The COVID-19 crisis has outpaced the resiliency mechanisms of most global businesses, bringing two related elements into stark relief: First, the degree of businesses’ hyper-connectivity exceeded the comprehension of most organizations. Second, many firms did not account for the risks inherent in the trade-off between efficiency and resiliency. Together, these two dynamics have revealed a degree of fragility within organizations—and indeed, the overall system—previously thought impossible. Whether or not we face a second wave of the pandemic, systemic threats—such as climate change and cyberattacks—demand new approaches to managing risk at the board level.
With the Commencement of CCPA Enforcement, Now is the Time to Prepare and Measure its Potential Impact
While quantifying all risks in financial terms should be a priority, calculating even approximate financial exposures from the CCPA is bound to be complicated due to lack of historical data
Best practices when postponing inspections in downstream energy
Two-thirds of energy (oil, gas, petrochemicals, and derivatives) and power companies have implemented, or are considering, cost-control measures. Most companies are protecting critical maintenance, but many are reconsidering non-essential maintenance, according to Marsh JLT Specialty’s recent Energy and Power Spot Poll.
Working (Well) from Home
Adapting to remote working
In a Changing World, People are Critical to M&A
How companies and employees can make their best coronavirus comeback
How companies and employees can make their best coronavirus comeback
Subscriptions could one day make car ownership a 20th century relic
Featured in April's Issue of AutomotiveWorld Magazine
2020 Vision: Insurers Keeping it simple in a complicated world
Key investment ideas for insurers for 2020 and beyond
COVID-19 Risks Outlook: A Preliminary Mapping and Its Implications
Economic distress dominates companies’ top concerns, yet leaders must act now to address the knock-on effect of far-reaching environmental, societal, and technological risks
Improving Liquidity During and After the Pandemic
Beyond its effect on people, the continuing COVID-19 pandemic has had severe effects on the US and global economies. Maintaining liquidity can act as a bridge until economic activity improves, and a number of insurance and risk management strategies can enable that process.
ESG as a Workforce Strategy
Engaging today’s employees and attracting tomorrow’s talent
How to Manage Executive Pay and Incentives in Uncertain Times
Ensure that executives' behaviors are aligned with the long-term success of the company
How to address Pay Equity During Coronavirus
How to address Pay Equity During Coronavirus
Positioning Your Supply Chain For Post-COVID-19 Shut Down
The initial COVID-19 outbreak has resulted in a nearly 30 percent decline in oil demand and has subsequently resulted in lower oil prices. As we enter the next wave of the pandemic a long haul of suppression is expected, making it necessary for Oil & Gas companies to adapt to a “new normal”.
Re-launch, Re-think, Re-engage
The electricity sector has been impacted in myriad ways as a result of the COVID-19 pandemic, from needing to quickly deploy a remote workforce for non-system critical functions to addressing changing customer profiles. As we begin to transition to the next phase of the pandemic and its associated containment restrictions, electric companies will need to manage challenges and harness opportunities related to responsible reentry into the workplace. Join the Edison Electric Institute and Oliver Wyman for webinar that will update the industry on the latest information on testing and contact tracing, and what the industry is learning from operating during this pandemic. An overview of how electric companies are approaching responsible reentry into the workplace, and managing risks, as well as engaging and energizing their workforce, will be presented and discussed.
Taking Remote Collaboration to The Next Level
Unlock the potential of people using co-creation
Marsh & McLennan Reports First Quarter 2020 Results
We Are All a Firewall During COVID-19
Paul Mee, Partner in Oliver Wyman's Digital & Financial Services joins Charlie Hoban from Oliver Wyman's Health & Life Sciences, to discuss cybersecurity best practices for healthcare leaders operating in a never before seen pandemic mode
Pandemic Preparedness and Response
Recent outbreaks of viruses such as the novel coronavirus (2019-nCoV) in China, the Zika virus, avian influenza A (H7N9), the novel coronavirus Middle East Respiratory Syndrome (MERS-CoV), and Ebola (Zaire strain) in West Africa bring to light an emerging threat that organizations globally should be prepared to address.
How COVID-19 Strategies Can Help Fight Climate Change
Companies and governments should not overlook the lessons the virus is teaching us about the need to get ahead of crises
Climate Change is a Global Financial Risk
Climate change will put at risk around 2 percent of global financial assets by the year 2100.
100 largest losses in the hydrocarbon industry
26th edition of Marsh JLT Specialty's 100 Largest Losses in the Hydrocarbon Industry report - summarising the 100 largest property damage losses from the hydrocarbon extraction, transport, and processing industry between 1974 and 2019
How Natural Gas Can Weather The Pandemic
As the COVID-19 pandemic evolves and timeframes for school and non-essential business closures continue to extend, the Natural Gas sector in North America faces potential volume drops and price fluctuations as power generation declines and the oil price wars play out
How Will AI Affect Gender Gaps in Health Care?
Artificial intelligence presents opportunities to address gender biases in health care, but it also carries the risk of perpetuating them.
Managing Liquidity During COVID-19
The outbreak of COVID-19 has led to increased volatility across global financial markets and will undoubtedly impact a broad range of industries—including the energy and power sector
Modernising ageing transmission
The average age of electricity transmission infrastructure in the United States is forty years, with more than a quarter of the grid fifty years old or older - aging infrastructure is long overdue for a major overhaul
Planning for the Unexpected: COVID-19 Is a Dry Run for Climate Catastrophes
COVID-19 is an opportunity to reflect on how institutions react in times of global crisis
Oil prices could remain depressed for at least a year
The coronavirus pandemic has helped create a perfect storm too much supply and not enough demand that could depress oil prices for at least the next year — and maybe longer
COVID-19: What the Pandemic Means for Workers' Compensation Claims
The ongoing COVID-19 pandemic is proving challenging for businesses in many ways, including raising the possibility of an increase in occupational illnesses. The ultimate impact on workers’ compensation systems, however, could be much more significant, including greater claims frequency for some industries, higher overall costs, and more administrative burdens for many employers.
Investing in Your Employees: A Shift in Mindset Beyond Compensation for Retailers
In the last two years, cities and states have made headlines by establishing a $15-per-hour minimum wage for businesses operating within their geographic limits and retailers announcing they will hike their min mum wage for hourly employees up to $15-per-hour over the coming months or year. Additionally, federal legislation has been introduced to raise the minimum wage from $7.25 to $15 an hour. According to HR Executive, this would likely reduce the financial stress of lower-paid workers. However, for retailers, the challenges i n today's labor market go f ar beyond increasing wages. Though present before this COVID-19 crisis, and likely increased now, there are five specific trends, now concerns, that can be seen.
Steering Through The Next Cycle
The economic impact of COVID-19 and how corporate and investment banks need to transform
The Role Of Retail Banks In Fighting COVID-19
The novel coronavirus (COVID-19) is already having a profound effect on people’s lives and on the global economy. Retail banks have a central role to play in not just supporting customers and employees, but society as well.
Let Big Wholesale Banks Merge
The financial crisis of a decade ago had a chilling effect on bank mergers across Europe. Policymakers expressed legitimate concerns about banks being too big to fail and raised questions about prudential authority and the political implications of using taxpayer money to keep firms solvent during a crisis.
Recession is back on the table: Are you ready?
As demand falls and supply chains are disrupted, we are witnessing a major economic downturn as a result of COVID-19 — with some economists claiming we are already in a global economic recession. Here’s one question every executive needs to start asking: Is my business ready?
Building National Resilience
Explores the key issues for national and subnational governments, focusing on effective country-level risk management
COVID-19: A Macroeconomic Perspective
The virus has spread to virtually every corner of the globe and is no longer containable.
Car Demand In Times Of COVID-19
Production freezes, shrinking GDP and consumer uncertainty will lead to a double-digit decrease in global sales in 2020.
Why China’s Passenger Car Market Will Be Stalled For Years
China’s decline in cars sales goes much deeper than the coronavirus.
Cyber risks for Oil & Gas amidst COVID-19
This webinar - hosted by the World Energy Council and Oliver Wyman - will discuss the implications of the pandemic on the cyber front, with a particular emphasis on the strategies that upstream, midstream, and downstream companies can leverage to mitigate cyber risks.
Pandemic on Utility Demand
How utilities can brace for impact from the effects of the coronavirus
“Help. I’m working from home.”
Tips for a productive new groove
Bypassing brownouts
The number of electric vehicles (EVs) on the road worldwide is expected to grow to 125 million by 2030, up from four million at the end of 2018. While it took 60 months to reach the one million mark in annual sales in 2015, going from three million to four million took just six months last year. With several large countries proposing bans on sales of fossil fuel-powered vehicles, Chinese low-cost EVs headed to the West in the near future, and several established automakers switching their focus to all-electric cars and hybrids, it’s clear the trend toward EV ownership will accelerate even more in the coming years.
Employee Concerns About COVID-19
For employees in many organizations, this is a time of great uncertainty. COVID-19 is changing the way people work, with travel bans, skeleton crews, remote work, and social distancing becoming the new norms. In many organizations, these new ways of working are raising questions and concerns.
Feeding A Nation Stuck At Home
The onset of the COVID-19 virus puts food retailing in a rare position. They are an essential business, which may be a silver lining for an industry that has been struggling.
Responding To COVID-19: Primer, Scenarios, and Implications
The COVID-19 situation is evolving rapidly and Oliver Wyman has focused on creating a central primer on the latest status from an epidemiologic perspective and the key scenarios that can play out over time.
How COVID-19 Is Transforming Chinese-Education
Cycling Gets A Lift From The Coronavirus
Commuters are shifting gears from crowded trains and buses. Cities should look to Amsterdam and Helsinki for ways to promote biking.
How US Retailers Should Prepare To Weather The Pandemic
The Centers for Disease Control and Prevention (CDC) has encouraged Americans to prepare for the prospect of “community spread” of the novel coronavirus that causes COVID-19 in the US. The virus should be of particular concern for retailers, who will find themselves on the “front lines,” facing a worried public every day. More than many other businesses, they play a major role in communities. Retailers provide the essential means for daily life (food, medicines, and household essentials) and are huge employers, with workforces depending on them to make a living. Retail stores are also locations where people congregate, providing opportunities for the virus to spread and giving the industry a special responsibility to the community in time of epidemic. These roles mean that retailers’ preparations are crucial for society and the economy.
Responding To COVID-19: Six Things Retailers Should Do To Keep Calm And Carry On
As the number of cases of the Coronavirus (COVID-19) increases, the focus of companies must be on limiting the direct impact on employees and customers whilst supporting efforts to limit the spread of the virus. The healthcare sector, airlines, travel firms, and retailers are at the coalface of the immediate impact and face a huge challenge over the coming weeks to respond effectively to the emerging crisis.
As Coronavirus Spreads, Society and Organizations Take an Emotional Journey
What The Coronavirus Means For Working Together Remotely
Don’t let distance compromise good teamwork
It’s Not the Best Time to Get Pandemic Risk Insurance. Here’s Why
The most timely opportunity to take action on pandemic risk insurance is not necessarily when a new virus is making international headlines. But the spread of the novel coronavirus (COVID-19) has compelled insurers and reinsurers to take a deeper look at their potential exposures, as warning signs flash that the coronavirus may develop into a global pandemic with impacts across a broad swath of sectors.
Winning the Cyber Risk Challenge
The Energy/Power (E/P) sector’s speed of digitalization is outpacing its building of cyber defense capabilities and adaptation of overall risk management strategies.
Mobility-as-a-Service: A Sum of Parts Present Today
Mobility-as-a-Service (MaaS) has exploded onto the scene globally, but how can it sustain its momentum and become a win-win partnership for all stakeholders?.
Outbreaks, Epidemics, and Pandemics: Preparedness and Response Strategies
The report identifies the main challenges that organizations may face during the novel coronavirus health emergency and other outbreaks and looks at actions that risk professionals can take to mitigate these risks
This Is the Impact of the Coronavirus on Business
Pandemics present a governance challenge that may result in long-term consequences for communities and businesses.
Political Risk Map 2020: Trade Tensions Threaten Political Stability
Businesses operating in both developed and emerging markets face a complex and often volatile political risk landscape in 2020. Issues related to global trade will continue, resulting in persistent political and economic uncertainty for businesses. Drawing on data from Fitch Solutions, Marsh’s Political Risk Map 2020 explores the changing risk environment, highlighting the implications for firms operating globally.
FEMA Deputy Administrator Daniel Kaniewski Joins Marsh & McLennan
Daniel Kaniewski, most recently Deputy Administrator for Resilience at the Federal Emergency Management Agency (FEMA), has been appointed Managing Director, Public Sector, Marsh & McLennan Advantage. The Marsh & McLennan Advantage group brings together expertise from across the Company’s four businesses to deliver innovative solutions to clients.
OCIO Solution Can Boost Employee Benefits and Cost Savings
The energy industry has a clear purpose – to find, extract, produce, transport and sell the energy that runs the world. It's safe to say that no energy company would list "managing millions or billions of dollars of retirement assets" as a core competency. Yet many companies continue to devote substantial resources to this very task, saddling key HR, finance, and legal professionals with the complexity, risk, and administrative drudgery of investment management.
The Purpose Of Corporations
Corporate management and investor actions have focused almost exclusively on increasing shareholder returns as the primary goal and determinant of corporate success. The doctrine is referred to commonly as the shareholder wealth maximization theory (SWM or simply “shareholder theory”). Increasingly, however, this theory is being challenged. Larry Fink, head of the largest asset manager in the world, proclaimed in his 2018 letter to CEOs that companies must “serve a social purpose.” Embedded in Fink’s statement is the idea that companies exist to fulfill many obligations. Beyond maximizing shareholder returns, firms need to create value for their employees, their customers and society at large. These statements can be described as aligning with stakeholder theory, the primary challenger to SWM.
Jumping Forward
As we venture into 2020, evolving regulations and changing consumer behavior will impact insurers. Cybersecurity, data privacy, and customer protection continue to shape new challenges and trigger regulatory scrutiny.
Climate Change
The financial services industry has a crucial role to play in the transition to a green economy and there are three ways that financial institutions can step up to take the lead.
Marsh & McLennan Companies Names Jane Holl Lute to Board of Directors
2020 AFP Risk Survey
Financial professionals cite cybersecurity as most challenging risk to manage; strategic risks will have the greatest impact on earnings
Are More Pandemics Inevitable? What the Coronavirus Can Tell Us
The geopolitical implications of Coronavirus and a discussion of what can be done to prevent future pandemics.
Doubling Down - Europe's Low-Carbon Investment Opportunity
European private sector low-carbon investment toward a net-zero emissions future
The Global Risks Report 2020
The 15th edition of the Global Risks Report, published by the World Economic Forum with support from Marsh & McLennan, provides a rich perspective on the major threats that may impact global prosperity in 2020 and over the next decade. The report draws on feedback from nearly 800 global experts and decision-makers who were asked to rank their concerns in terms of likelihood and impact.
Intensifying Confrontations and Deepening Long-Term Threats
The new decade holds immense promise for societal, economic and technological advances. At the same time, as highlighted in the 2020 Global Risks Report prepared by the World Economic Forum with the support of Marsh & McLennan and other partners, the world faces intensifying confrontations between and within countries, as well as escalating long-term threats from climate change and biodiversity loss. Emerging technologies are also amplifying some short-term risks and creating new risks, for example, with the increasingly pervasive deployments of artificial intelligence.
LPG usage in Asia Pacific
A means to an end or meeting energy needs?
System-Level Integration
Making cars part of the mobility network will require automakers to add a new layer of system engineering
The Seven Most Pressing Challenges Facing Cybersecurity
What are the obstacles to mitigating cyber risk?
Transforming the supply chain will define success in upstream
Oil companies could cut existing supply chain operating costs by 20 to 30 percent through an optimised supply chain
Why Is Cybersecurity So Hard—and Getting Harder? What Can Be Done?
In the last few years, major cyber events affecting millions of people across the globe have made international headlines. Private and public institutions now view cyber as a top risk-agenda item, one that adds significant uncertainty to national economies and corporate business models. For individuals, the proliferation of passwords, security-patch updates, and interdependency between devices make hacks of personal data more and more likely.
Why It's Too Soon to Sunset Renewable Energy Subsidies
As renewable energy becomes cost-competitive with fossil fuels, subsidies are being withdrawn — but this brings market risks
Five Opportunities for Cybersecurity change
Cybersecurity Breaches Ruled the Last Decade – and it’s Only Getting Worse
As we further digitize our lives, records vulnerable to cyberattacks are compounding into the billions.
Why Cyber security Matters
Governments and businesses need to work together to mitigate rapidly escalating cyber risks.
Eight Reasons the Healthcare Industry needs to Step up its security game now
Welltok and Oliver Wyman recently hosted a webinar to demystify data security, with a focus on why we all need to play a role in protecting health data. Here are some of the most salient points from David MacLeod, CIO/CISO at Welltok, and Paul Mee, Partner and Cyber Platform Lead at Oliver Wyman. If a number of the points are alarming - that’s the point! This is a critically important and sensitive topic that is too often overlooked or misunderstood.
When Vision and Value Collide
A collision is taking place in financial services between the vision mindset and the value mindset. How firms resolve this conflict – between the desire to reimagine the business for the long-term and the need to remain disciplined and profitable in the short-term – will define the industry in the coming years.
Retailers Taking Alternative Insurance Routes
Hurricanes. Earthquakes. Wildfires. Record catastrophe losses in 2017 and 2018 have turned the tide of property insurance pricing, which had been trending downwards for several consecutive quarters.
Tackling the Retail and Restaurant Industry’s Technology Conundrum
Despite their myriad advantages, new technologies, especially connected ones, could become major liabilities if infiltrated by cyber-attackers. But notwithstanding the potentially ruinous risks, only 28% of industry respondents to the Marsh and Microsoft survey said they evaluate the risks of new technologies both prior to and after adoption, while only 5% evaluate risks during all possible stages of the lifecycle. And more worryingly, 8% of industry respondents don’t carry out any evaluation. While adopting the latest technologies can lead to operational benefits, including greater efficiency and lower costs, businesses that do not take comprehensive measures to understand, measure, and address the risks associated with these new technologies could be compounding their cyber risk. And the evolving nature of both cyber risk and technology means that continuous assessment is essential to determine whether and how these technologies are expanding a company’s risk profile.
Workers’ Compensation Is About to Be Transformed
Uncovering three key trends that will enable companies to obtain a clearer view of risks
10 Steps to an Age-Ready Work Culture
To assist organizations in becoming ‘age-ready’, Mercer has developed a list of 10 ways to optimize an experienced workforce.
2020 Healthcare Predictions in Asia-Pacific: Looking Back to Look Ahead
There will be an increasing confluence of several trends in the Asia-Pacific region: ecosystem plays, reforms to universal health coverage systems, and innovative breakthroughs
Deep Dive on Decarbonization of Maritime Industry
Climate change is an increasingly urgent global issue that crosses sectors and geographies. Reducing Green House Gas Emissions (GHG) is at the forefront of many efforts to combat the potentially catastrophic rise in global temperatures, and an area in which shipping has a strong role to play
Energy's Future is being shaped in Asia
At the forefront of research and manufacturing in zero carbon technologies, Asia as a region, and in particular China as a country are the driving force behind the ensuing energy transition.
Investors Give Record Support To Ride-Hailing, EVs, AVs, And Chinese Startups
Investors have seen the future when it comes to the almighty car, and it revolves around electrification, driverless vehicles, ride-hailing, and China. Maybe those choices aren’t particularly surprising, but the rate at which backers are throwing money at startups may be.
How to blend tech and an experienced workforce
How businesses can balance automation and digitization ambitions with the growing societal demand to help ensure adequate social protection and well-being for experienced workers
A Decade in Review: The Top 10 Things That Shaped US Healthcare
Top 10 things that shape American Healthcare
Fighting for the Future of the Supermarket Industry
The online and brick-and-mortar worlds are each seeking to find the right balance between the two to satisfy a consumer palate that is more diverse and demanding than ever. Surviving and thriving means delivering the right combination of value, convenience, choice and a compelling experience that creates and sustains repeat customers. A successful supermarket CEO will need to effectively and holistically solve for a multitude of risk, strategy, and people challenges.
The Healthcare Industry Needs To Step Up Its Security Game Now
Welltok and Oliver Wyman recently hosted a webinar to demystify data security, with a focus on why we all need to play a role in protecting health data.
Saving And Shrinking The Center Store: Fight Or Flight?
How to keep an embattled grocery segment profitable.
How to make Gender Diversity a Business Imperative for Shareholders
Investors can wield great influence over firms through investment selection, formal voting and informal dialogue with management. This power can also be used to advance diversity in financial services, as well as in investee companies more broadly. In some cases, this is already starting to happen.
Women In Financial Services 2020
The latest edition of our Women in Financial Services report has found that the industry is finally making progress on gender diversity in the workforce. Mindsets are shifting and, as a result of hard work and commitment, progress is beginning to be reflected in the numbers.
Outlook: 2030 Predictions for Healthcare
The article contains experts' perspectives on what healthcare might look like in the decade ahead, it analyzes the transforming pharmacy market, economic scenarios the health industry will face, and what might happen in the booming Asia market.